PC and Mac repair is a daunting task to take on alone. We offer computer repair and support services at your home, office, or even via remote access to make your experience working with us as convenient and stress-free as possible.
Hard drive failure is among the most stress-inducing computer problems. Fortunately, we’re experts at extracting and recovering invaluable data you once thought was lost forever, and we’ll work to make sure it doesn’t happen again.
We create custom computers suited to your gaming, video, photo, CAD, business, or a family PC needs. Our expertise and extensive customization services guarantee you’ll have a PC, laptop, or NAS perfectly suited for what you demand of it.
Online Reviews
H Power computing has always been SO impressive to me. Several years ago, when my friend wanted a quote to reactivate an old hard drive they had, I tagged along with him to H Power's initial location around Vineyard... street. I was a little intimidated at first, because computers are not something I know much about. However, their facility was inviting and clean, and the staff was very professional, clear, and concise when answering my friends' questions. Everyone was so nice! Staff was immediately available and their advanced internal organization was apparent.Fast forward to 2020, I found myself desperately needing help fixing my own hard drive malfunction. I knew exactly where to go! I checked out H Power, this time on Pohukaina Street. Again, the staff was friendly, honest, concise, sincere, and even gave me general computer advice I didnt even know to ask for. They even recommended to me what THEY do and what programs they use on their own personal computer, and why. I felt so taken care of. Before leaving, the staff even asked if I'd like the actual technician who worked on my computer to come out and explain to me in thorough detail what they did to my computer and how they fixed it.H computer has helped me immensely. I no longer feel intimidated by computer problems, because I know I have H Power on my side.read more
Nadia Garcia
21:26 06 Apr 20
Bob Vance
22:08 07 Jan 21
Exceptional staff and service. Will fix anything, and they also include pc configuration and dust cleanup for free. I definitely made the right choice coming here.
Julian Kwon
23:33 17 Oct 20
H Power gave great customer service from start to finish. Not only did they fix my broken computer, which is why I brought it to the store, but they helped optimize it to run significantly faster and added extra... security software without charging me anything extra. Communication from my technician was fantastic when it came to coordinating part choices and answering my questions. I can’t recommend these guys enough.read more
Rocktopus
20:51 23 Jun 20
Peter Lecompte
05:43 21 Jul 19
H Power was able to recover data from a severely damaged hard drive. Their communication is excellent, and they kept me updated on their progress regularly. I was very satisfied with their customer service and expertise... in data recovery. The business owner even gave me some excellent advice on properly backing up data to avoid future data loss due to a malfunctioning drive!read more
Brad Tanabe
05:20 29 Jul 19
Good, trustworthy service.
Carter Churchfield
22:52 07 Jan 21
Hawaii Pacer
00:13 22 Sep 20
I found the company to be professional and provides high quality repairs , they seem to understand most laymen questions with regards to trouble shooting request.
Rich Nelson
22:01 25 Nov 19
I have never been disappointed with HPC's work.
Thane Tanaka
01:07 02 Jul 20
Recently went and recovered mostly all my data from my hard drive!! They explained the steps on how they needed to do to proceed and waiting for my response on weather or not to continue! Literally took less than a week... to recover!! Great guys!!read more
Ileana
06:27 16 Sep 19
👍
Judy Collins
15:19 16 Dec 20
Great service and the owner and staff are very helpful with information about what is needed and what options are available.
Scott Tsuha
22:14 23 Jan 21
Explained the problem with my computer and promptly fixed it. Great 👍 work.
Mary Ricardo-Dukelow
17:06 10 Aug 20
Hip Le built a computer for me years ago, and I've been with him since. Always honest and cost effective. He even saved my data from the Chernobyl virus ! I am more than happy to recommend him to anyone.
R L Thomson
03:10 25 Jun 19
In short, outstanding work and customer service. I flew into HI for a business trip on the 14th. My MacBook Air was damaged at the previous airport and I needed to get laptop fixed urgently. I called them and he said... bringing it right in. Richard was thorough and explained he could fix it and have it back the next day with original Apple parts. I was more than thrilled given the urgency. As a bonus, I was also able to upgrade the laptop and have an even better system than before. I don’t think I could have received this level of support and quick turnaround back home in DC. I highly recommend them and just know the work and service are above and beyond what you can anticipate!!read more
Tanya R
20:30 17 Jun 19
Honest, friendly, competent
Brooke Noriega
22:25 16 May 20
H Power Computing has been my go to for the past few years. Every time they managed to solve my problems in a quick and professional manner. Very friendly and approachable. Virtually available at all regular hours in... the week through various communication methods. No where better on the island.read more
Edward Suzuki
21:38 16 May 20
Took an old laptop in to see if repairable. Quick easy to understand diagnostics and the laptop was up and running in 2 days.
Wong's Equipment & Service
18:53 18 Mar 19
Met Yana
00:24 03 Oct 20
Jordan Rowley
23:50 22 Oct 20
Super nice people! Had a really great experience going here to fix my girlfriends computer, I really enjoyed talking to the employees and loved the dogs they had! They also make their own computers for customers and I... will be coming back for that, very knowledgeable people!read more
K Iwa
04:35 19 Apr 20
Hip and Jordan provided seamless, detailed and honest customer service. Replaced my battery and converted to SSD on my 2012 MacBook Pro: eight years old and is like I have a brand new computer !
Kelley Heldt
18:25 30 Apr 20
Bernice Fong
20:39 12 May 20
Look no further than H Power if you want a custom-built desktop machine that you can upgrade. Very professional service.
Maurice McIver
16:47 23 Sep 19
These guys are real experts and very patient. They fixed my cpu very quickly and didn't give me any run around.
Charles Butler
09:36 10 Nov 20
I had a bios issue with my desktop. I brought it in and a few days later they had the OS installed, the BIOS issue was fixed and the PC optimized. Great service.
Ken Nakamura
04:30 23 Jun 19
These guys are the beeeest !
5 Lords
21:42 15 Jul 20
Matthew Oyadomari
01:13 28 Mar 21
Very helpful shop that recovered my data when my computer short circuited.
Joseph Reinhart
16:26 02 May 21
Hip and his team was able to retrieve 15+ years worth of pictures on a external hard drive that had crashed. Definitely will be using their services again for all my computer related needs. Highly recommend this... company!!!!read more
Simms Samonte
07:38 15 Aug 20
Had an issue with ram frequency, and they diagnosed+corrected the problem. Nice people and clean workspace. 11/10 would recommend again
Walter Johnson
06:25 19 Sep 20
Woody Chung
19:12 04 Jul 20
This company, is friendly, personal and professional, their quick and responsive service is outstanding and they were able to fix my problem (even if they qualified it repeatedly as temporary). I'll start with why I... took away a star. My power button on my laptop was stuck in and the computer did not turn on. I was quoted an exorbitantly high price for this service because it was a computer opening service. This problem was mechanical in nature and required only the back panel removed (I lacked the tools) and a relatively simple work-around. They justify this (nearly $300 price tag with performing services like cleaning and vacuuming etc. This flat-rate price tag drops them down a star especially for a very simple repair. As for the other 4 stars, their system is designed for maximum customer input and allows you to be involved in the work, it is quick allowing me to get my computer back before a work trip. The end result was successful and they were fantastic and friendly. Overall a bit overpriced but it worked, so better than buying a new laptop!read more
Daniel Roberts
02:40 27 Mar 19
Made repairs quickly and Efficiently. Friendly service too.
Ken Hutchinson
03:09 06 Jun 20
Justin M
00:20 05 Apr 20
Anthony Christian Hoskins
02:03 21 Jun 20
Friendly staff, clear communication of the issues and potential solutions, you're updated as your device is being worked on. Service is above and beyond. Highly recommend this business.
Katlynn Baker
22:48 23 Feb 20
Knowledgeable staff, good correspondence, overall great team of tech-savvy guys they got down at HPC. They explained everything about every step of their data recovery service, even though most of it went over my head.... A bit pricey, but worth it for their data recovery services. Only issue I had was with their online portal system that they use for billing and status updates. Maybe it was just a problem with my PC or something, but I had so much trouble logging in, and there is seemingly no way for users to reset their passwords without calling the store and having someone do it from their end. Overall, quite happy with their service. Will definitely be back for future data recovery and PC needs.read more
Tyler Nakata
01:05 23 Mar 19
Excellent service, quick to fix my problems and also convinced me to upgrade my computer to avoid future problems. It is working so much faster and I have avoiding getting a new laptop which has actually saved me money.... They really know their stuff and just want to make sure data is not lost!!read more
Jenny Kai
07:02 12 Aug 19
Honest, Great Service and a Fair Price for the work! I really appreciate the work and the technical advice provided by these guys. They retrieved data from my dead dead hard drive, -a real catastrophic event. Would... definitely recommend to all!read more
Douglas Doi
00:42 01 Aug 19
Hpower computing is a highly professional computer repair shop. Great communication through text or email. And the adorable dogs don't hurt either. Would recommend.
Jhon Doux
06:23 08 Jun 20
Walter Uyesugi
20:00 27 Mar 20
Very knowledgeable, professional, and friendly!Hip is very friendly, and so are his techs. They even have water at the shop if you’re feeling parched! And Lucy (Hip’s pet dog) is adorable!I’m very happy - and... grateful - that I’ve found these guys, and I hope more folks will also!Aloha 😊🤙🏼👏🏼read more
O. B.
22:04 20 Apr 21
Andrew Amuro
21:50 13 Feb 20
Very professional and really responsive, can tell that they know what they're doing, and I'm so happy to have a rig to play and make video games on now!also totally off topic but the dogs were very cute 🐶
Keanu M
00:24 01 Jan 21
Very knowledgeable and great communication involving the repair of my electronics, will visit again for future computer needs.
Dominique Jones
06:53 07 Jun 19
Excellent company and experience!
Joseph EsserPhotography
22:30 19 Mar 21
My son wanted a gaming PC for Christmas so he put together one through an online website. His mom purchased the one online for her place and I decided to go with H Power. In short, my son was so excited when he powered... up the H Power built PC...the RGB alone was enough for my son to quickly forget about the PC his mom purchased online..*LOL* Chalk up one for Dad!!! :)Customer service and product knowledge are the reasons I always go to see Hip at H Power. There's no reason to go anywhere else...read more
KING KRH
19:49 27 Dec 19
They helped me fix my laptops every time they went down without fail. Consistently offering great customer service.
Jarrett Taira
03:59 23 Jul 20
The H Power team has been an amazing resource for my business and family. For years we continue to rely on their expertise to take care of our computer and data storage needs. They are thorough and attentive which... leads to providing consistent quality!read more
Melanie Baji
05:46 11 Oct 19
Great service. Fixed our computer in a timely manor and it runs better now. We are satisfied with the service here and will continue to use them for our computer needs and recommend them to others.
Peter Maglidt
03:45 26 Jun 19
ly cesia
02:39 26 Jul 19
Fast. Super professional. Was helpful and right to the point.
Darren Dyk
23:11 21 Sep 18
They took our old laptop and notebook computers, replaced the hard drives that used spinning disk hardware with solid state drives and speeded up our world!
Sue Rakes
21:41 22 Sep 19
The guys at H Power Computing were friendly, knowledgeable and honest. Everything you’d want from any business. They diagnosed and solved my son’s computer problem within a few days and got it to run fast and smoothly.... Looking forward in continuing our business relationship for any future computer needs. Aloha!read more
Alvin Rivera
14:16 15 Apr 21
Mark Lokar
19:53 20 Apr 21
H Power recovered our VP’s data from a failed hard drive - Thanks!!!
Matt Fredrick
20:42 25 Apr 19
Awesome place. Didn’t get my lap top repaired just yet but know a lot more about computers now than I did before I walked in. If I end up fixing it or trading I’m going there.More expensive than other places. 700 for... what I needed and others were 400-500.read more
Alyssa T
21:20 13 May 19
First time buying from H Power Computing.Hip and Jordan build beautiful gaming computers!Mahalo
Kevin Peebles
21:49 27 Nov 20
I needed a new computer that would be able to handle design and animation software better than my old one. The folks at H Power explained the kind of hardware I needed clearly, and transferred all my files to my new... laptop. Great service, really reasonable price!read more
Alanna Solomon
02:49 14 Apr 19
The owner and tech took the time to explain what happened. When I got the computer back the real important data that I thought would be lost was there! Very happy with my experience with H Power Computing!!
Michael Chock
00:58 04 May 20
Educated staff that want to help you find what you need. Came in looking to buy a pc from scratch not knowing what I really wanted. The owner of the store walked me through the available options and prices. Very kind... and trustworthy staff. Thank you again H power Computers!!!read more
Asher Nakai
05:07 22 Nov 20
Exemplary service!!!From the first impression until picking your device. This is the best.Live Aloha,Paul
Paul Klink
01:49 20 Nov 20
HPC has been a dependable source for my desktop needs. Always get prompt, professional, friendly service. Many thanks Hip!
Thad Wakasugi
21:33 28 Jan 21
Hip and his team were extremely helpful and gave great advice when I brought in my laptop for help. Will always bring my computers back.
Michael
19:08 29 Oct 19
I would highly recommend H Power. They are knowledgeable and very professional. 10 yrs ago i had keyboard issues and recently, HD issues. Each time they were very responsive and professional. What makes them stand out... is how cost effective they are; how comfortable they make you feel no matter your level of computer knowledge, in my case, extremely low. Plus the wait time was less than expected.My laptop is the same one when i initially went to them... it will last another 10 years i think..it now runs like new. It even looks like new, after they cleaned it - which i was not expecting.You wont be disappointed!read more
joyce tsuji
23:58 20 Feb 21
Hirotoshi Pacarro
19:27 27 May 20
H Power Computing provided excellent service in repairing my laptop. Hip explained everything so I could understand the problem and the solution. No geek speak.
Lily Kamikihara
04:20 05 May 21
Great experience, and awesome service.
James Shin
17:57 22 Sep 19
H Power Computing is an exceptional shop that helped me build an extremely powerful computer for photography within a reasonable budget. Their staff is friendly, knowledgeable and welcoming. Not once did I feel... intimidated by my lack of experience and knowledge of computers. I've done alot of research on options for laptops, mac's and PCs to do photo editing but none provided customizable options that fitted my needs and budge. Hip and his staff helped me build what I needed and their builds are backed by a excellent comprehensive warranty. Every build is optimized for the expections and requirements of each client. I highly recommend H Power Computing for any type of computer build whether it be gaming, photography, or cinema/videography. H Power Computing provides both phenomenal customer service and quality product.read more
Gordon Ho
11:37 28 Apr 19
We had a serious issue with our network, since we have a brick and mortar business have a network that's down hinders operations and customers are not happy. Well long story short it was repaired and H power came by to... make sure things were working the next day.read more
David Kelly
05:13 15 Apr 19
kyle aipoalani
01:19 26 Jun 20
These guys don’t disappoint. Zero shortcuts were taken when diagnosing and fixing my gaming rig because they are professionals at what they do! I’ll definitely come back for any future computer needs!
MilfasaurusRex
05:05 08 May 20
Hip and staff are terrific at keeping you posted and explaining in understandable terms what is going on with your project. Cost is in line and reasonable for projects undertaken. I always come out learning more than I... knew going in. Of course, my favorite team member is Lilo!read more
Mary ann collignon
18:31 08 Jun 19
The hardrive on my old Mac Book Pro crashed. This is one of the few shops in Honolulu that actively answers the phone. The team here is very helpful and pro active. The repair seems to be good and they have a long... warranty period.read more
Bruce Mount
01:54 28 Oct 20
I was especially pleased at the honest work that H Power did replacing my computer battery. They didn't try and sell extra services, products, or upgrades. The store was set up safely for covid restrictions yet still... felt like you got personal service. Especially like the electronic contact of status of the repair. Mahalo H Powerread more
Penny Atcheson
01:08 26 Sep 20
These folks are most helpful and knowledgeable. They do good work and stand by their work. I highly recommend
Kenneth Schnur
00:20 26 Jul 19
I've frequented this establishment for all of my computer needs for two years now, and I must say that this place is truly mlg pro and poggers.
Harrison Terstegge
05:24 11 Apr 21
Smith didn't ask any questions other than gave me the amount (which I knew from his website) and the amount of time it would take for the repair (~20-30 minutes). I was very happy with the result and highly recommend... individuals to come here to get their screens fixed! Thank you again =)read more
Katie Leslove
13:44 23 May 19
They did awesome work! Like most computer stuff the repair can be pricy but totally worth it. Great communication and great service. Would and will recommend them to anyone with computer problems that either don't know... how to fix it or are too lazy to fix it like myself.read more
Todd Yokoyama
23:24 13 Jun 20
2nd visit to see Hip at H Power. Great service and the dogs are awesome. They did a rush job for me and even gave me a discount on the rush premium.
M R
10:18 22 Jan 20
My 3 year-old HP laptop wouldn't power up. Like most people whose pc needs repair, I wanted it fixed the day before yesterday and at a very reasonable cost. The shop's owner, Hip, quickly laid out the time and cost... parameters. His techs actually sent me progress reports with photos of the culprit (the motherboard was fried beyond repair), and gave me the old board when I picked up my PC. There likely are less-expensive repair facilities in Oahu, but as someone who spent over three decades in the Consumer Electronics industry, I can verify these fellows know what they're doing. Not one bit of data was lost, and my PC was returned looking clean and operating perfectly. They are courteous professionals who obviously take pride in their work. Well-worth the money!read more
Lawrence Lurie
07:21 19 Jul 19
Hip, Ianko, and Jordon at H Power Computing are the helpful, knowledgable, and professional service I have been looking for when it comes to purchasing a custom build PC. They made what would have been a crazy, long,... stressful process if I tried to do a build myself into an enjoyable, easy one with a quality end product. Hip took into consideration what I was looking for, he was straightforward with the prices, the parts, HPC's warranty, and the work they do and do not do. Hip, Ianko and Jordon were excellent at keeping me updated and was readily available if I had questions. I am thankful for their work and so excited to have gotten more than I thought possible out of a computer buying experience. I'm amazed at how awesome my computer is!read more
Kyleena L
22:01 17 Oct 20
Literally the best place to get computer repairs and/or data recovery in the State of Hawai'i. Super friendly and knowledgeable staff. It's always hard to find true experts who aren't trying to sell something. They... exceeded my expectations on my gaming PC upgrade and shared openly information on so many other subjects and topics I had. Didn't realize we had this caliber of knowledge/expertise at fair prices in the islands.read more
Sean Mahoney
22:34 02 Mar 21
Super knowledgeable and that pup is the best!!!
Jaret Reynolds
19:36 10 Feb 20
Dropped by to ask a few questions and I was really impressed with their knowledge. Told them the problems I had with my IMac and was informed to bring it in. Brought my iMac in and had them troubleshoot it right on the... spot. They found the problems and told me how long it would take. The repair was done really fast in about a week. Got my hard drive replaced and they increased the ram. Computer runs faster than when I first got it. I would recommend H Power Computing to anyone who has a computer problem. Thank you H Power, the best.read more
S. K. B.
00:23 26 Jun 20
I have been working with Hip Le and HPower Computing for over 10 years and I could not have found a better technical partner!! Myself and my company, Hawaii PI, a licensed and bonded private detective company... specializing in advanced computer security and digital forensics depend on Hip for all of our computer hardware requirements. It is critical that the computer hardware that I use is the most reliable and fastest available. Whether purchasing a custom computer like the ones built by HPower for me or the ones built for my clients, I am always blown away by Hip and his teams fabulous service and delivery of the finest systems available! I highly recommend Hip Le and H Power Computing. If you want the best, call them!David “Kawika” TalismanPresident Hawaii PIread more
David Kawika Talisman
01:30 05 May 20
Amy Wake
01:33 28 Oct 20
Got the job done we got lucky on this one only because of the manufacturers not doing their job in explaining their products due to profit reasons. Long story.The the reality of the situation was explained before the... work began, I have worked on PC's myself for the last 20 years on and off so I am not an expert but I can say the information was on point. No BS. I would go back.read more
Miro Ouchev
17:06 23 Mar 19
H POWER saved my life! I had a 2016 Macbook pro that I relied on heavily too my ONLINE classes during this pandemic and the screen broke in the middle of...
Princess K.
23:48 17 Apr 20
Great experience at HPC. I broke my 2018 MacBook Retina screen and they were able to get the job done in 3 business days. Very professional and friendly environment.Highly recommended!
David Simmons
09:33 27 Jun 20
Always a great and professional service!
KNS User
23:41 09 Feb 21
I have used H Power for a couple of consultations, plus added a new trackpad to my Mac. In every interaction with every employee of this business I was...
DG P.
22:43 31 Mar 21
Very personable, very thorough, outstanding results. Thank you very much Hip. I highly recommend this company.
Dayana M
08:17 29 Oct 19
olivier vetter
23:10 05 Oct 19
The best computer shop in Honolulu
Albert Kim
16:50 17 Oct 19
Great personal service, full explanation of procedures and fees.
Colin Teraoka
02:41 30 Mar 20
Very helpful. The price was reasonable considering they know what they're doing. Anyone saying they are over priced might not realize that they are comparable to other places. Some of my tech savvy friends on the east... coast commented that the price was not much different from what they would charge. My computer was ready to pick up in exactly a week, and they had no issues answering my questions. All in all I was happy with my experience.read more
JaesRocket
23:15 18 Apr 19
