PC and Mac repair is a daunting task to take on alone. We offer computer repair and support services at your home, office, or even via remote access to make your experience working with us as convenient and stress-free as possible.
Hard drive failure is among the most stress-inducing computer problems. Fortunately, we’re experts at extracting and recovering invaluable data you once thought was lost forever, and we’ll work to make sure it doesn’t happen again.
We create custom computers suited to your gaming, video, photo, CAD, business, or a family PC needs. Our expertise and extensive customization services guarantee you’ll have a PC, laptop, or NAS perfectly suited for what you demand of it.
Online Reviews
They helped me fix my laptops every time they went down without fail. Consistently offering great customer service.
Jarrett Taira
03:59 23 Jul 20
Look no further than H Power if you want a custom-built desktop machine that you can upgrade. Very professional service.
Maurice McIver
16:47 23 Sep 19
Good, trustworthy service.
Carter Churchfield
22:52 07 Jan 21
Hip and his team were extremely helpful and gave great advice when I brought in my laptop for help. Will always bring my computers back.
Michael
19:08 29 Oct 19
Mark Lokar
19:53 20 Apr 21
It's been about 6 months since I've had my gaming computer repaired and its still running strong. Definitely would recommend this company if you're not...
Jeremy S.
18:57 27 Jul 21
I was especially pleased at the honest work that H Power did replacing my computer battery. They didn't try and sell extra services, products, or upgrades. The store was set up safely for covid restrictions yet still... felt like you got personal service. Especially like the electronic contact of status of the repair. Mahalo H Powerread more
Penny Atcheson
01:08 26 Sep 20
I have used H Power for a couple of consultations, plus added a new trackpad to my Mac. In every interaction with every employee of this business I was...
DG P.
22:43 31 Mar 21
H Power gave great customer service from start to finish. Not only did they fix my broken computer, which is why I brought it to the store, but they helped optimize it to run significantly faster and added extra... security software without charging me anything extra. Communication from my technician was fantastic when it came to coordinating part choices and answering my questions. I can’t recommend these guys enough.read more
Rocktopus
20:51 23 Jun 20
I couldn't ask for a better experience. Very professional. Very knowledgeable. Very responsive. Thank you H Power Computing!
Ji Kim
04:06 13 Nov 21
H Power Computing has been my go to for the past few years. Every time they managed to solve my problems in a quick and professional manner. Very friendly and approachable. Virtually available at all regular hours in... the week through various communication methods. No where better on the island.read more
Edward Suzuki
21:38 16 May 20
Great personal service, full explanation of procedures and fees.
Colin Teraoka
02:41 30 Mar 20
H POWER saved my life! I had a 2016 Macbook pro that I relied on heavily too my ONLINE classes during this pandemic and the screen broke in the middle of...
Princess K.
23:48 17 Apr 20
Owner and staff was very informative and professional.
Lawrence Hirata
21:19 11 Aug 21
Jordan Rowley
23:50 22 Oct 20
Really helped me out in a pinch....great service and highly recommend.
Sean Patrick MacDonald
00:37 18 Jul 21
So I've used laptops ALL my life. Never owned a desktop ever. My gaming laptop was getting old, around 6 years, and I was tired of it taking almost 30...
Rachel I.
02:08 14 Jul 21
Service was professional and was done in timely fashion I was given updates regularly and the issue I had was fixed. Highly recommend.
Brad Fann
23:16 06 Dec 21
Exceptional staff and service. Will fix anything, and they also include pc configuration and dust cleanup for free. I definitely made the right choice coming here.
Julian Kwon
23:33 17 Oct 20
Chris Mebille
21:00 29 Nov 21
I found the company to be professional and provides high quality repairs , they seem to understand most laymen questions with regards to trouble shooting request.
Rich Nelson
22:01 25 Nov 19
Need repair while on vacation? Choose H computing!
Mike Nelson (Remember When)
23:50 14 Aug 21
Hpower computing is a highly professional computer repair shop. Great communication through text or email. And the adorable dogs don't hurt either. Would recommend.
Jhon Doux
06:23 08 Jun 20
Friendly staff, clear communication of the issues and potential solutions, you're updated as your device is being worked on. Service is above and beyond. Highly recommend this business.
Katlynn Baker
22:48 23 Feb 20
The owner and tech took the time to explain what happened. When I got the computer back the real important data that I thought would be lost was there! Very happy with my experience with H Power Computing!!
Michael Chock
00:58 04 May 20
My son wanted a gaming PC for Christmas so he put together one through an online website. His mom purchased the one online for her place and I decided to go with H Power. In short, my son was so excited when he powered... up the H Power built PC...the RGB alone was enough for my son to quickly forget about the PC his mom purchased online..*LOL* Chalk up one for Dad!!! :)Customer service and product knowledge are the reasons I always go to see Hip at H Power. There's no reason to go anywhere else...read more
KING KRH
19:49 27 Dec 19
Hip & Briana over at HPowerComputing in Ward are well above the maximum 5 star rating I can give! Sorry took so long to write this, but basically I came in...
モーニングスター
15:02 23 Oct 21
Very personable, very thorough, outstanding results. Thank you very much Hip. I highly recommend this company.
Dayana M
08:17 29 Oct 19
Great experience at HPC. I broke my 2018 MacBook Retina screen and they were able to get the job done in 3 business days. Very professional and friendly environment.Highly recommended!
David Simmons
09:33 27 Jun 20
Fantastic service from an extremely knowledgeable bunch of professionals. It’s evident that if they can’t exhume a dead drive back from the afterlife, nobody can. Their techniques and quality of service are top notch.
Shellie Habel
20:30 10 Aug 21
Hawaii “Hawaiipacer” Pacer
00:13 22 Sep 20
Bob Vance
22:08 07 Jan 21
Hip taught me everything I know about bespoke goods manufacturing. His most loyal clients are a veritable "who's who" of the artisans, influencers and magnates who created the Hawaii I know and love.I wouldn't be... surprised if Kanye West became a client... probably not too long after I moved to Los Angeles in mid-2007. I mean, come on... the house where my father grew up is Studio Malibu now. Clients include Ke$ha and James Cameron. Koa wood everywhere like it's not even endangered. Give me a break.read more
Charles Carsten
03:41 13 Sep 21
Amy Wake
01:33 28 Oct 20
Woody Chung
19:12 04 Jul 20
Very knowledgeable, professional, and friendly!Hip is very friendly, and so are his techs. They even have water at the shop if you’re feeling parched! And Lucy (Hip’s pet dog) is adorable!I’m very happy - and... grateful - that I’ve found these guys, and I hope more folks will also!Aloha 😊🤙🏼👏🏼read more
O. B.
22:04 20 Apr 21
Very professional and really responsive, can tell that they know what they're doing, and I'm so happy to have a rig to play and make video games on now!also totally off topic but the dogs were very cute 🐶
Keanu M
00:24 01 Jan 21
These guys are the beeeest !
5 Lords
21:42 15 Jul 20
Bernice Fong
20:39 12 May 20
The H Power team has been an amazing resource for my business and family. For years we continue to rely on their expertise to take care of our computer and data storage needs. They are thorough and attentive which... leads to providing consistent quality!read more
Melanie Baji
05:46 11 Oct 19
Matthew Oyadomari
01:13 28 Mar 21
The best computer shop in Honolulu
Albert Kim
16:50 17 Oct 19
Super nice people! Had a really great experience going here to fix my girlfriends computer, I really enjoyed talking to the employees and loved the dogs they had! They also make their own computers for customers and I... will be coming back for that, very knowledgeable people!read more
K Iwa
04:35 19 Apr 20
I have been working with Hip Le and HPower Computing for over 10 years and I could not have found a better technical partner!! Myself and my company, Hawaii PI, a licensed and bonded private detective company... specializing in advanced computer security and digital forensics depend on Hip for all of our computer hardware requirements. It is critical that the computer hardware that I use is the most reliable and fastest available. Whether purchasing a custom computer like the ones built by HPower for me or the ones built for my clients, I am always blown away by Hip and his teams fabulous service and delivery of the finest systems available! I highly recommend Hip Le and H Power Computing. If you want the best, call them!David “Kawika” TalismanPresident Hawaii PIread more
David Kawika Talisman
01:30 05 May 20
He is a good man. Didn’t charge me at all. Check my pc within a minute! And told me the psu is gone. I was thinking that too. But i needed to be sure. He also didn’t talk much. Very professional guy. Thank you.
Sadid Al Amaz
03:20 27 Sep 21
These guys don’t disappoint. Zero shortcuts were taken when diagnosing and fixing my gaming rig because they are professionals at what they do! I’ll definitely come back for any future computer needs!
MilfasaurusRex
05:05 08 May 20
The guys at H Power Computing were friendly, knowledgeable and honest. Everything you’d want from any business. They diagnosed and solved my son’s computer problem within a few days and got it to run fast and smoothly.... Looking forward in continuing our business relationship for any future computer needs. Aloha!read more
Alvin Rivera (Visual Artchitect)
14:16 15 Apr 21
Jordan was super kind and helpful when I went in for a laptop that wouldn’t turn on. He very quickly determined it was just a bad charger, and there was nothing wrong with my computer at all! He suggested I be diligent... about backing up my data so I wouldn’t end up back at the shop asking for data recovery services. He didn’t charge me, just gave very friendly service. If any technology of mine ever breaks I know where I will be taking it!P.S. They have adorable friendly dogs that hang out in the shop.read more
Cainna Browning
18:25 07 May 21
Can't recommend H power enough!! Hip and Jordon were extremely professional and reliable. My phone got water damaged and I almost lost all of my data, but they managed to get everything back for me. Super happy I went... to them and very thankful for their service!read more
Emily Sumner
05:38 11 May 21
I had a computer issue and found these guys here. Called them up and they said to bring it down for them to take a look at.Diagnosed the problem and I...
Cliff K.
06:44 05 Aug 21
Anthony Christian Hoskins
02:03 21 Jun 20
Always a great and professional service!
KNS User
23:41 09 Feb 21
H Power Computing provided excellent service in repairing my laptop. Hip explained everything so I could understand the problem and the solution. No geek speak.
Lily Kamikihara
04:20 05 May 21
Big Thumbs up for H-Power Computing ..I had problems starting up my computer..Hip found several issues with my cooling system and warned me about my lack of hard drive space and i should back it up on my SSD..They did a... rush order on a Saturday and they had it all ready by end of the day...I'll definitely go back again...Highly recommendedread more
Paulson Kung
20:05 25 Oct 21
Justin M
00:20 05 Apr 20
I came in and he assisted me right away (sorry didn’t catch the name) but he didn’t beat around the bush and knows his stuff really well. I had to get another computer system and he spent his own time going on bestbuy... and other sites to assist me. I couldn’t be happier even though I didn’t get service done here. Really friendly guy too.read more
Enlisted
22:41 11 Sep 21
Kent Tsukamoto
01:15 10 Oct 21
Had an issue with ram frequency, and they diagnosed+corrected the problem. Nice people and clean workspace. 11/10 would recommend again
Walter Johnson
06:25 19 Sep 20
Called down and asked if you needed an appointment, told me to just swing by and bring my issues to them. Told me it was a free diagnosis and that if they...
Brennan B.
19:01 09 Dec 21
I love taking my computer to H power computing. They are very knowledgeable and come through with what they say they will do. My computer is very important to my work and I trust them.
David Ikeda
20:54 17 Sep 21
Hip, Ianko, and Jordon at H Power Computing are the helpful, knowledgable, and professional service I have been looking for when it comes to purchasing a custom build PC. They made what would have been a crazy, long,... stressful process if I tried to do a build myself into an enjoyable, easy one with a quality end product. Hip took into consideration what I was looking for, he was straightforward with the prices, the parts, HPC's warranty, and the work they do and do not do. Hip, Ianko and Jordon were excellent at keeping me updated and was readily available if I had questions. I am thankful for their work and so excited to have gotten more than I thought possible out of a computer buying experience. I'm amazed at how awesome my computer is!read more
Kyleena L
22:01 17 Oct 20
Extremely professional, knowledgeable, and friendly staff. I can't stress how much I respect this establishment and it's owner+workers. As someone who's pursuing a career in IT, I highly recommend visiting here for all... your computer needsread more
Daud L
01:34 21 Oct 21
olivier vetter
23:10 05 Oct 19
First time buying from H Power Computing.Hip and Jordan build beautiful gaming computers!Mahalo
Kevin Peebles
21:49 27 Nov 20
Hip and his team was able to retrieve 15+ years worth of pictures on a external hard drive that had crashed. Definitely will be using their services again for all my computer related needs. Highly recommend this... company!!!!read more
Simms Samonte
07:38 15 Aug 20
I tried updating my 2015 Macbook Air to the macOS system, Big Sur. In doing so, my computer froze during installation, no matter how many times I tried...
Laila V.
01:32 07 Sep 21
96748rp
19:54 04 Dec 21
HPC exceeded my expectations with its straight forward and honest analysis, professionalism, and customer service. They will be my at the top of my list when seeking repair and/or customized IT solutions.
wes stockstill
02:33 24 Jun 21
Honest people
Mason Mcanally
23:02 19 Jul 21
Hip and his team were extremely helpful, informative, and professional. They kept excellent communication and really made me feel like I was in good hands.
Sweet Vision
00:46 16 May 21
I've frequented this establishment for all of my computer needs for two years now, and I must say that this place is truly mlg pro and poggers.
Harrison Terstegge
05:24 11 Apr 21
Hirotoshi Pacarro
19:27 27 May 20
Literally the best place to get computer repairs and/or data recovery in the State of Hawai'i. Super friendly and knowledgeable staff. It's always hard to find true experts who aren't trying to sell something. They... exceeded my expectations on my gaming PC upgrade and shared openly information on so many other subjects and topics I had. Didn't realize we had this caliber of knowledge/expertise at fair prices in the islands.read more
Sean Mahoney
22:34 02 Mar 21
They did awesome work! Like most computer stuff the repair can be pricy but totally worth it. Great communication and great service. Would and will recommend them to anyone with computer problems that either don't know... how to fix it or are too lazy to fix it like myself.read more
Todd Yokoyama
23:24 13 Jun 20
Helped me with the issues I had with my computer. Very knowledgeable. Kept me informed throughout the process.
Cliff Kimura
18:45 31 Jul 21
Needed a new OS for an old MacBook that wouldn’t load. Professional approach to taking the requirements, timely in getting it done (less than a week), and reasonable cost. Good communications in person and via e-mail.... In other words, professional. I’ll use them again.read more
Samuel Pooley
03:42 11 Jan 22
Rammrune
00:27 09 May 21
Explained the problem with my computer and promptly fixed it. Great 👍 work.
Mary Ricardo-Dukelow
17:06 10 Aug 20
Hip and Jordan provided seamless, detailed and honest customer service. Replaced my battery and converted to SSD on my 2012 MacBook Pro: eight years old and is like I have a brand new computer !
Kelley Heldt
18:25 30 Apr 20
The hardrive on my old Mac Book Pro crashed. This is one of the few shops in Honolulu that actively answers the phone. The team here is very helpful and pro active. The repair seems to be good and they have a long... warranty period.read more
Bruce Mount
01:54 28 Oct 20
I love their customer-centered service, prompt and informative communication, and quick repairs.One thing I dislike is the “leasing” program offered by Acima, which I would give 1 out of 5 stars. Do not confuse with a... loan or credit card though; this is a lease where Acima owns your product until you pay it off; like renting to own. They advertise that you can pay in 0% interest installments within 90 days. However, the contract automatically signs you into a 12-month payment plan. This after 90 days, you will have to pay a monthly lease renewal fee (approx $45) AND 50% of your remaining lease payments. You can call their customer service number to change to a 90-day payment plan, IF you can reach them.Acima is a scam. You’re better off paying for the total cost upfront.read more
Elle Nakamura
01:02 07 Dec 21
I would highly recommend H Power. They are knowledgeable and very professional. 10 yrs ago i had keyboard issues and recently, HD issues. Each time they were very responsive and professional. What makes them stand out... is how cost effective they are; how comfortable they make you feel no matter your level of computer knowledge, in my case, extremely low. Plus the wait time was less than expected.My laptop is the same one when i initially went to them... it will last another 10 years i think..it now runs like new. It even looks like new, after they cleaned it - which i was not expecting.You wont be disappointed!read more
joyce tsuji
23:58 20 Feb 21
H Power computing has always been SO impressive to me. Several years ago, when my friend wanted a quote to reactivate an old hard drive they had, I tagged along with him to H Power's initial location around Vineyard... street. I was a little intimidated at first, because computers are not something I know much about. However, their facility was inviting and clean, and the staff was very professional, clear, and concise when answering my friends' questions. Everyone was so nice! Staff was immediately available and their advanced internal organization was apparent.Fast forward to 2020, I found myself desperately needing help fixing my own hard drive malfunction. I knew exactly where to go! I checked out H Power, this time on Pohukaina Street. Again, the staff was friendly, honest, concise, sincere, and even gave me general computer advice I didnt even know to ask for. They even recommended to me what THEY do and what programs they use on their own personal computer, and why. I felt so taken care of. Before leaving, the staff even asked if I'd like the actual technician who worked on my computer to come out and explain to me in thorough detail what they did to my computer and how they fixed it.H computer has helped me immensely. I no longer feel intimidated by computer problems, because I know I have H Power on my side.read more
Nadia Garcia
21:26 06 Apr 20
HPC has been a dependable source for my desktop needs. Always get prompt, professional, friendly service. Many thanks Hip!
Thad Wakasugi
21:33 28 Jan 21
I never heard of these guys until I needed too. They were referred to me by (surprisingly) 2 other competitors. I already "knew" my phone was in bad shape.Jordan & his crew were thorough, professional, game-face always... on & you feel the 'mana' when you walk in.I will be referring them to my business associates, friends & Ohana. Aloha 🤙read more
William S
02:51 21 May 21
Very helpful shop that recovered my data when my computer short circuited.
Joseph Reinhart
16:26 02 May 21
Great service and the owner and staff are very helpful with information about what is needed and what options are available.
Scott Tsuha
22:14 23 Jan 21
kyle aipoalani
01:19 26 Jun 20
These guys are real experts and very patient. They fixed my cpu very quickly and didn't give me any run around.
Charles Butler
09:36 10 Nov 20
Super knowledgeable and that pup is the best!!!
Jaret Reynolds
19:36 10 Feb 20
👍
Judy Collins
15:19 16 Dec 20
Excellent company and experience!
Joseph EsserPhotography
22:30 19 Mar 21
I have never been disappointed with HPC's work.
Thane Tanaka
01:07 02 Jul 20
Andrew Amuro
21:50 13 Feb 20
Walter Uyesugi
20:00 27 Mar 20
Made repairs quickly and Efficiently. Friendly service too.
Ken Hutchinson
03:09 06 Jun 20
Exemplary service!!!From the first impression until picking your device. This is the best.Live Aloha,Paul
Paul Klink
01:49 20 Nov 20
Honest, friendly, competent
Brooke Noriega
22:25 16 May 20
I was looking for a place to have my computer built and I am so glad that I went to H Power. Excellent service and they are very knowledgeable. They gave me very good advice on my build and sold me only products that... they believe in. My computer is just what I wanted and couldn't be happier. Thanks H Power!read more
Dan Kitashiro
03:16 30 Oct 21
The owner was very professional and informative. He explained the process so I understood.
Tracie Hirata
06:32 13 Aug 21
Met Yana
00:24 03 Oct 20
Educated staff that want to help you find what you need. Came in looking to buy a pc from scratch not knowing what I really wanted. The owner of the store walked me through the available options and prices. Very kind... and trustworthy staff. Thank you again H power Computers!!!read more
Asher Nakai
05:07 22 Nov 20
They did more than I expected, they go above and beyond and my experience was great.
kingly kim
22:30 31 Oct 21
I had a great experience at this place. I went in with a question, I brought my computer back, and within 10 minutes I had the answer to my question. Great...
Michal C.
21:15 04 Sep 21
2nd visit to see Hip at H Power. Great service and the dogs are awesome. They did a rush job for me and even gave me a discount on the rush premium.
M R
10:18 22 Jan 20
Ted Saeki
23:31 08 Dec 21
Dropped by to ask a few questions and I was really impressed with their knowledge. Told them the problems I had with my IMac and was informed to bring it in. Brought my iMac in and had them troubleshoot it right on the... spot. They found the problems and told me how long it would take. The repair was done really fast in about a week. Got my hard drive replaced and they increased the ram. Computer runs faster than when I first got it. I would recommend H Power Computing to anyone who has a computer problem. Thank you H Power, the best.read more
S. K. B.
00:23 26 Jun 20
