PC and Mac repair is a daunting task to take on alone. We offer computer repair and support services at your home, office, or even via remote access to make your experience working with us as convenient and stress-free as possible.
Hard drive failure is among the most stress-inducing computer problems. Fortunately, we’re experts at extracting and recovering invaluable data you once thought was lost forever, and we’ll work to make sure it doesn’t happen again.
We create custom computers suited to your gaming, video, photo, CAD, business, or a family PC needs. Our expertise and extensive customization services guarantee you’ll have a PC, laptop, or NAS perfectly suited for what you demand of it.
Online Reviews
Hpower computing is a highly professional computer repair shop. Great communication through text or email. And the adorable dogs don't hurt either. Would recommend.
Jhon Doux
06:23 08 Jun 20
Great experience at HPC. I broke my 2018 MacBook Retina screen and they were able to get the job done in 3 business days. Very professional and friendly environment.Highly recommended!
David Simmons
09:33 27 Jun 20
H Power was able to recover data from a severely damaged hard drive. Their communication is excellent, and they kept me updated on their progress regularly. I was very satisfied with their customer service and expertise... in data recovery. The business owner even gave me some excellent advice on properly backing up data to avoid future data loss due to a malfunctioning drive!read more
Brad Tanabe
05:20 29 Jul 19
Need repair while on vacation? Choose H computing!
Mike Nelson (Remember When)
23:50 14 Aug 21
Bernice Fong
20:39 12 May 20
I have used H Power for a couple of consultations, plus added a new trackpad to my Mac. In every interaction with every employee of this business I was...
DG P.
22:43 31 Mar 21
Peter Lecompte
05:43 21 Jul 19
Hip and his team were extremely helpful, informative, and professional. They kept excellent communication and really made me feel like I was in good hands.
Sweet Vision
00:46 16 May 21
Great personal service, full explanation of procedures and fees.
Colin Teraoka
02:41 30 Mar 20
Very helpful shop that recovered my data when my computer short circuited.
Joseph Reinhart
16:26 02 May 21
Can't recommend H power enough!! Hip and Jordon were extremely professional and reliable. My phone got water damaged and I almost lost all of my data, but they managed to get everything back for me. Super happy I went... to them and very thankful for their service!read more
Emily Sumner
05:38 11 May 21
HPC exceeded my expectations with its straight forward and honest analysis, professionalism, and customer service. They will be my at the top of my list when seeking repair and/or customized IT solutions.
wes stockstill
02:33 24 Jun 21
The owner and tech took the time to explain what happened. When I got the computer back the real important data that I thought would be lost was there! Very happy with my experience with H Power Computing!!
Michael Chock
00:58 04 May 20
olivier vetter
23:10 05 Oct 19
H Power Computing has been my go to for the past few years. Every time they managed to solve my problems in a quick and professional manner. Very friendly and approachable. Virtually available at all regular hours in... the week through various communication methods. No where better on the island.read more
Edward Suzuki
21:38 16 May 20
In short, outstanding work and customer service. I flew into HI for a business trip on the 14th. My MacBook Air was damaged at the previous airport and I needed to get laptop fixed urgently. I called them and he said... bringing it right in. Richard was thorough and explained he could fix it and have it back the next day with original Apple parts. I was more than thrilled given the urgency. As a bonus, I was also able to upgrade the laptop and have an even better system than before. I don’t think I could have received this level of support and quick turnaround back home in DC. I highly recommend them and just know the work and service are above and beyond what you can anticipate!!read more
Tanya R
20:30 17 Jun 19
Exceptional staff and service. Will fix anything, and they also include pc configuration and dust cleanup for free. I definitely made the right choice coming here.
Julian Kwon
23:33 17 Oct 20
Walter Uyesugi
20:00 27 Mar 20
Hip and his team were extremely helpful and gave great advice when I brought in my laptop for help. Will always bring my computers back.
Michael
19:08 29 Oct 19
Matthew Oyadomari
01:13 28 Mar 21
It's been about 6 months since I've had my gaming computer repaired and its still running strong. Definitely would recommend this company if you're not...
Jeremy S.
18:57 27 Jul 21
The hardrive on my old Mac Book Pro crashed. This is one of the few shops in Honolulu that actively answers the phone. The team here is very helpful and pro active. The repair seems to be good and they have a long... warranty period.read more
Bruce Mount
01:54 28 Oct 20
Excellent service, quick to fix my problems and also convinced me to upgrade my computer to avoid future problems. It is working so much faster and I have avoiding getting a new laptop which has actually saved me money.... They really know their stuff and just want to make sure data is not lost!!read more
Jenny Kai
07:02 12 Aug 19
My 3 year-old HP laptop wouldn't power up. Like most people whose pc needs repair, I wanted it fixed the day before yesterday and at a very reasonable cost. The shop's owner, Hip, quickly laid out the time and cost... parameters. His techs actually sent me progress reports with photos of the culprit (the motherboard was fried beyond repair), and gave me the old board when I picked up my PC. There likely are less-expensive repair facilities in Oahu, but as someone who spent over three decades in the Consumer Electronics industry, I can verify these fellows know what they're doing. Not one bit of data was lost, and my PC was returned looking clean and operating perfectly. They are courteous professionals who obviously take pride in their work. Well-worth the money!read more
Lawrence Lurie
07:21 19 Jul 19
Hip taught me everything I know about bespoke goods manufacturing. His most loyal clients are a veritable "who's who" of the artisans, influencers and magnates who created the Hawaii I know and love.I wouldn't be... surprised if Kanye West became a client... probably not too long after I moved to Los Angeles in mid-2007. I mean, come on... the house where my father grew up is Studio Malibu now. Clients include Ke$ha and James Cameron. Koa wood everywhere like it's not even endangered. Give me a break.read more
Charles Carsten
03:41 13 Sep 21
H Power computing has always been SO impressive to me. Several years ago, when my friend wanted a quote to reactivate an old hard drive they had, I tagged along with him to H Power's initial location around Vineyard... street. I was a little intimidated at first, because computers are not something I know much about. However, their facility was inviting and clean, and the staff was very professional, clear, and concise when answering my friends' questions. Everyone was so nice! Staff was immediately available and their advanced internal organization was apparent.Fast forward to 2020, I found myself desperately needing help fixing my own hard drive malfunction. I knew exactly where to go! I checked out H Power, this time on Pohukaina Street. Again, the staff was friendly, honest, concise, sincere, and even gave me general computer advice I didnt even know to ask for. They even recommended to me what THEY do and what programs they use on their own personal computer, and why. I felt so taken care of. Before leaving, the staff even asked if I'd like the actual technician who worked on my computer to come out and explain to me in thorough detail what they did to my computer and how they fixed it.H computer has helped me immensely. I no longer feel intimidated by computer problems, because I know I have H Power on my side.read more
Nadia Garcia
21:26 06 Apr 20
Honest, friendly, competent
Brooke Noriega
22:25 16 May 20
👍
Judy Collins
15:19 16 Dec 20
Great service. Fixed our computer in a timely manor and it runs better now. We are satisfied with the service here and will continue to use them for our computer needs and recommend them to others.
Peter Maglidt
03:45 26 Jun 19
Very personable, very thorough, outstanding results. Thank you very much Hip. I highly recommend this company.
Dayana M
08:17 29 Oct 19
Bob Vance
22:08 07 Jan 21
Explained the problem with my computer and promptly fixed it. Great 👍 work.
Mary Ricardo-Dukelow
17:06 10 Aug 20
Met Yana
00:24 03 Oct 20
Hip, Ianko, and Jordon at H Power Computing are the helpful, knowledgable, and professional service I have been looking for when it comes to purchasing a custom build PC. They made what would have been a crazy, long,... stressful process if I tried to do a build myself into an enjoyable, easy one with a quality end product. Hip took into consideration what I was looking for, he was straightforward with the prices, the parts, HPC's warranty, and the work they do and do not do. Hip, Ianko and Jordon were excellent at keeping me updated and was readily available if I had questions. I am thankful for their work and so excited to have gotten more than I thought possible out of a computer buying experience. I'm amazed at how awesome my computer is!read more
Kyleena L
22:01 17 Oct 20
Very knowledgeable, professional, and friendly!Hip is very friendly, and so are his techs. They even have water at the shop if you’re feeling parched! And Lucy (Hip’s pet dog) is adorable!I’m very happy - and... grateful - that I’ve found these guys, and I hope more folks will also!Aloha 😊🤙🏼👏🏼read more
O. B.
22:04 20 Apr 21
The H Power team has been an amazing resource for my business and family. For years we continue to rely on their expertise to take care of our computer and data storage needs. They are thorough and attentive which... leads to providing consistent quality!read more
Melanie Baji
05:46 11 Oct 19
I love taking my computer to H power computing. They are very knowledgeable and come through with what they say they will do. My computer is very important to my work and I trust them.
David Ikeda
20:54 17 Sep 21
Look no further than H Power if you want a custom-built desktop machine that you can upgrade. Very professional service.
Maurice McIver
16:47 23 Sep 19
H POWER saved my life! I had a 2016 Macbook pro that I relied on heavily too my ONLINE classes during this pandemic and the screen broke in the middle of...
Princess K.
23:48 17 Apr 20
Dropped by to ask a few questions and I was really impressed with their knowledge. Told them the problems I had with my IMac and was informed to bring it in. Brought my iMac in and had them troubleshoot it right on the... spot. They found the problems and told me how long it would take. The repair was done really fast in about a week. Got my hard drive replaced and they increased the ram. Computer runs faster than when I first got it. I would recommend H Power Computing to anyone who has a computer problem. Thank you H Power, the best.read more
S. K. B.
00:23 26 Jun 20
Literally the best place to get computer repairs and/or data recovery in the State of Hawai'i. Super friendly and knowledgeable staff. It's always hard to find true experts who aren't trying to sell something. They... exceeded my expectations on my gaming PC upgrade and shared openly information on so many other subjects and topics I had. Didn't realize we had this caliber of knowledge/expertise at fair prices in the islands.read more
Sean Mahoney
22:34 02 Mar 21
Jordan Rowley
23:50 22 Oct 20
Hip Le built a computer for me years ago, and I've been with him since. Always honest and cost effective. He even saved my data from the Chernobyl virus ! I am more than happy to recommend him to anyone.
R L Thomson
03:10 25 Jun 19
Justin M
00:20 05 Apr 20
Exemplary service!!!From the first impression until picking your device. This is the best.Live Aloha,Paul
Paul Klink
01:49 20 Nov 20
These guys don’t disappoint. Zero shortcuts were taken when diagnosing and fixing my gaming rig because they are professionals at what they do! I’ll definitely come back for any future computer needs!
MilfasaurusRex
05:05 08 May 20
Helped me with the issues I had with my computer. Very knowledgeable. Kept me informed throughout the process.
Cliff Kimura
18:45 31 Jul 21
Honest people
Mason Mcanally
23:02 19 Jul 21
Mark Lokar
19:53 20 Apr 21
I would highly recommend H Power. They are knowledgeable and very professional. 10 yrs ago i had keyboard issues and recently, HD issues. Each time they were very responsive and professional. What makes them stand out... is how cost effective they are; how comfortable they make you feel no matter your level of computer knowledge, in my case, extremely low. Plus the wait time was less than expected.My laptop is the same one when i initially went to them... it will last another 10 years i think..it now runs like new. It even looks like new, after they cleaned it - which i was not expecting.You wont be disappointed!read more
joyce tsuji
23:58 20 Feb 21
Andrew Amuro
21:50 13 Feb 20
Hirotoshi Pacarro
19:27 27 May 20
I had a computer issue and found these guys here. Called them up and they said to bring it down for them to take a look at.Diagnosed the problem and I...
Cliff K.
06:44 05 Aug 21
These guys are the beeeest !
5 Lords
21:42 15 Jul 20
H Power Computing provided excellent service in repairing my laptop. Hip explained everything so I could understand the problem and the solution. No geek speak.
Lily Kamikihara
04:20 05 May 21
So I've used laptops ALL my life. Never owned a desktop ever. My gaming laptop was getting old, around 6 years, and I was tired of it taking almost 30...
Rachel I.
02:08 14 Jul 21
I've frequented this establishment for all of my computer needs for two years now, and I must say that this place is truly mlg pro and poggers.
Harrison Terstegge
05:24 11 Apr 21
The best computer shop in Honolulu
Albert Kim
16:50 17 Oct 19
I have been working with Hip Le and HPower Computing for over 10 years and I could not have found a better technical partner!! Myself and my company, Hawaii PI, a licensed and bonded private detective company... specializing in advanced computer security and digital forensics depend on Hip for all of our computer hardware requirements. It is critical that the computer hardware that I use is the most reliable and fastest available. Whether purchasing a custom computer like the ones built by HPower for me or the ones built for my clients, I am always blown away by Hip and his teams fabulous service and delivery of the finest systems available! I highly recommend Hip Le and H Power Computing. If you want the best, call them!David “Kawika” TalismanPresident Hawaii PIread more
David Kawika Talisman
01:30 05 May 20
Amy Wake
01:33 28 Oct 20
Hawaii “Hawaiipacer” Pacer
00:13 22 Sep 20
The guys at H Power Computing were friendly, knowledgeable and honest. Everything you’d want from any business. They diagnosed and solved my son’s computer problem within a few days and got it to run fast and smoothly.... Looking forward in continuing our business relationship for any future computer needs. Aloha!read more
Alvin Rivera (Visual Artchitect)
14:16 15 Apr 21
I was especially pleased at the honest work that H Power did replacing my computer battery. They didn't try and sell extra services, products, or upgrades. The store was set up safely for covid restrictions yet still... felt like you got personal service. Especially like the electronic contact of status of the repair. Mahalo H Powerread more
Penny Atcheson
01:08 26 Sep 20
I had a bios issue with my desktop. I brought it in and a few days later they had the OS installed, the BIOS issue was fixed and the PC optimized. Great service.
Ken Nakamura
04:30 23 Jun 19
I found the company to be professional and provides high quality repairs , they seem to understand most laymen questions with regards to trouble shooting request.
Rich Nelson
22:01 25 Nov 19
Hip and his team was able to retrieve 15+ years worth of pictures on a external hard drive that had crashed. Definitely will be using their services again for all my computer related needs. Highly recommend this... company!!!!read more
Simms Samonte
07:38 15 Aug 20
Fantastic service from an extremely knowledgeable bunch of professionals. It’s evident that if they can’t exhume a dead drive back from the afterlife, nobody can. Their techniques and quality of service are top notch.
Shellie Habel
20:30 10 Aug 21
These guys are real experts and very patient. They fixed my cpu very quickly and didn't give me any run around.
Charles Butler
09:36 10 Nov 20
I came in and he assisted me right away (sorry didn’t catch the name) but he didn’t beat around the bush and knows his stuff really well. I had to get another computer system and he spent his own time going on bestbuy... and other sites to assist me. I couldn’t be happier even though I didn’t get service done here. Really friendly guy too.read more
Enlisted
22:41 11 Sep 21
Owner and staff was very informative and professional.
Lawrence Hirata
21:19 11 Aug 21
2nd visit to see Hip at H Power. Great service and the dogs are awesome. They did a rush job for me and even gave me a discount on the rush premium.
M R
10:18 22 Jan 20
Made repairs quickly and Efficiently. Friendly service too.
Ken Hutchinson
03:09 06 Jun 20
They did awesome work! Like most computer stuff the repair can be pricy but totally worth it. Great communication and great service. Would and will recommend them to anyone with computer problems that either don't know... how to fix it or are too lazy to fix it like myself.read more
Todd Yokoyama
23:24 13 Jun 20
They took our old laptop and notebook computers, replaced the hard drives that used spinning disk hardware with solid state drives and speeded up our world!
Sue Rakes
21:41 22 Sep 19
I never heard of these guys until I needed too. They were referred to me by (surprisingly) 2 other competitors. I already "knew" my phone was in bad shape.Jordan & his crew were thorough, professional, game-face always... on & you feel the 'mana' when you walk in.I will be referring them to my business associates, friends & Ohana. Aloha 🤙read more
William S
02:51 21 May 21
I tried updating my 2015 Macbook Air to the macOS system, Big Sur. In doing so, my computer froze during installation, no matter how many times I tried...
Laila V.
01:32 07 Sep 21
Honest, Great Service and a Fair Price for the work! I really appreciate the work and the technical advice provided by these guys. They retrieved data from my dead dead hard drive, -a real catastrophic event. Would... definitely recommend to all!read more
Douglas Doi
00:42 01 Aug 19
Educated staff that want to help you find what you need. Came in looking to buy a pc from scratch not knowing what I really wanted. The owner of the store walked me through the available options and prices. Very kind... and trustworthy staff. Thank you again H power Computers!!!read more
Asher Nakai
05:07 22 Nov 20
Anthony Christian Hoskins
02:03 21 Jun 20
First time buying from H Power Computing.Hip and Jordan build beautiful gaming computers!Mahalo
Kevin Peebles
21:49 27 Nov 20
Always a great and professional service!
KNS User
23:41 09 Feb 21
Recently went and recovered mostly all my data from my hard drive!! They explained the steps on how they needed to do to proceed and waiting for my response on weather or not to continue! Literally took less than a week... to recover!! Great guys!!read more
Ileana
06:27 16 Sep 19
Had an issue with ram frequency, and they diagnosed+corrected the problem. Nice people and clean workspace. 11/10 would recommend again
Walter Johnson
06:25 19 Sep 20
Hip and Jordan provided seamless, detailed and honest customer service. Replaced my battery and converted to SSD on my 2012 MacBook Pro: eight years old and is like I have a brand new computer !
Kelley Heldt
18:25 30 Apr 20
I have never been disappointed with HPC's work.
Thane Tanaka
01:07 02 Jul 20
Woody Chung
19:12 04 Jul 20
ly cesia
02:39 26 Jul 19
My son wanted a gaming PC for Christmas so he put together one through an online website. His mom purchased the one online for her place and I decided to go with H Power. In short, my son was so excited when he powered... up the H Power built PC...the RGB alone was enough for my son to quickly forget about the PC his mom purchased online..*LOL* Chalk up one for Dad!!! :)Customer service and product knowledge are the reasons I always go to see Hip at H Power. There's no reason to go anywhere else...read more
KING KRH
19:49 27 Dec 19
Jordan was super kind and helpful when I went in for a laptop that wouldn’t turn on. He very quickly determined it was just a bad charger, and there was nothing wrong with my computer at all! He suggested I be diligent... about backing up my data so I wouldn’t end up back at the shop asking for data recovery services. He didn’t charge me, just gave very friendly service. If any technology of mine ever breaks I know where I will be taking it!P.S. They have adorable friendly dogs that hang out in the shop.read more
Cainna Browning
18:25 07 May 21
The owner was very professional and informative. He explained the process so I understood.
Tracie Hirata
06:32 13 Aug 21
Excellent company and experience!
Joseph EsserPhotography
22:30 19 Mar 21
Super knowledgeable and that pup is the best!!!
Jaret Reynolds
19:36 10 Feb 20
HPC has been a dependable source for my desktop needs. Always get prompt, professional, friendly service. Many thanks Hip!
Thad Wakasugi
21:33 28 Jan 21
Friendly staff, clear communication of the issues and potential solutions, you're updated as your device is being worked on. Service is above and beyond. Highly recommend this business.
Katlynn Baker
22:48 23 Feb 20
Very professional and really responsive, can tell that they know what they're doing, and I'm so happy to have a rig to play and make video games on now!also totally off topic but the dogs were very cute 🐶
Keanu M
00:24 01 Jan 21
Good, trustworthy service.
Carter Churchfield
22:52 07 Jan 21
H Power gave great customer service from start to finish. Not only did they fix my broken computer, which is why I brought it to the store, but they helped optimize it to run significantly faster and added extra... security software without charging me anything extra. Communication from my technician was fantastic when it came to coordinating part choices and answering my questions. I can’t recommend these guys enough.read more
Rocktopus
20:51 23 Jun 20
Great experience, and awesome service.
James Shin
17:57 22 Sep 19
Rammrune
00:27 09 May 21
kyle aipoalani
01:19 26 Jun 20
Great service and the owner and staff are very helpful with information about what is needed and what options are available.
Scott Tsuha
22:14 23 Jan 21
Super nice people! Had a really great experience going here to fix my girlfriends computer, I really enjoyed talking to the employees and loved the dogs they had! They also make their own computers for customers and I... will be coming back for that, very knowledgeable people!read more
K Iwa
04:35 19 Apr 20
Really helped me out in a pinch....great service and highly recommend.
Sean Patrick MacDonald
00:37 18 Jul 21
These folks are most helpful and knowledgeable. They do good work and stand by their work. I highly recommend
Kenneth Schnur
00:20 26 Jul 19
I had a great experience at this place. I went in with a question, I brought my computer back, and within 10 minutes I had the answer to my question. Great...
Michal C.
21:15 04 Sep 21
They helped me fix my laptops every time they went down without fail. Consistently offering great customer service.
Jarrett Taira
03:59 23 Jul 20
