H power computing

*** Celebrating 24 Years ***

(808) 531-1110  •  Online Reviews »

HPC's free basis diagnostic & PC Repair service had my computer fixed and running at top speed!

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Data Recovery by HPC is a lifesaver. I was certain all my family photos were gone, but they came through!

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I love my custom built computer from HPC! My new desktop's performance surpasses my expectations.

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Celebrating 24 Years!

PC and Mac repair is a daunting task to take on alone. We offer computer repair and support services at your home, office, or even via remote access to make your experience working with us as convenient and stress-free as possible.

 

Hard drive failure is among the most stress-inducing computer problems. Fortunately, we’re experts at extracting and recovering invaluable data you once thought was lost forever, and we’ll work to make sure it doesn’t happen again.

 

We create custom computers suited to your gaming, video, photo, CAD, business, or a family PC needs. Our expertise and extensive customization services guarantee you’ll have a PC, laptop, or NAS perfectly suited for what you demand of it.

 

Online Reviews

Need repair while on vacation? Choose H computing!
I have used H Power for a couple of consultations, plus added a new trackpad to my Mac. In every interaction with every employee of this business I was...
DG P.
DG P.
22:43 31 Mar 21
Smart, friendly and honest staff. I recently ran into an overheating problem with my PC due to a non-working AIO cooler. I went down to HPC to see if I could get a replacement heatsink/fan. Surprisingly, they had a... few aftermarket coolers in stock. One of the workers ended up selling mea used Intel heatsink for real cheap, so I could use that while waiting for Amazon to send me a replacement cooler. Very thoughtful and intelligent salesman. I am happy to have stopped by and I will likely be back to get a new screen protector for my phone (they sell and install those too!).read more
worldcrafter
worldcrafter
00:15 20 Oct 17
Fantastic service from an extremely knowledgeable bunch of professionals. It’s evident that if they can’t exhume a dead drive back from the afterlife, nobody can. Their techniques and quality of service are top notch.
Shellie Habel
Shellie Habel
20:30 10 Aug 21
Thanks to Hip and the team I was able to enjoy all these days off with my computer up and running. I thought it was going to be a miserable transition into the new year but they were able to get my power supply replaced... fast. Great Job!!read more
MoNsTeRcat black
MoNsTeRcat black
07:55 01 Jan 18
First time buying from H Power Computing.Hip and Jordan build beautiful gaming computers!Mahalo
Kevin Peebles
Kevin Peebles
21:49 27 Nov 20
Jordan was super kind and helpful when I went in for a laptop that wouldn’t turn on. He very quickly determined it was just a bad charger, and there was nothing wrong with my computer at all! He suggested I be diligent... about backing up my data so I wouldn’t end up back at the shop asking for data recovery services. He didn’t charge me, just gave very friendly service. If any technology of mine ever breaks I know where I will be taking it!P.S. They have adorable friendly dogs that hang out in the shop.read more
Cainna Browning
Cainna Browning
18:25 07 May 21
Andrew Amuro
Andrew Amuro
21:50 13 Feb 20
Matthew Oyadomari
Matthew Oyadomari
01:13 28 Mar 21
These guys are the beeeest !
5 Lords
5 Lords
21:42 15 Jul 20
Made repairs quickly and Efficiently. Friendly service too.
Ken Hutchinson
Ken Hutchinson
03:09 06 Jun 20
Amy Wake
Amy Wake
01:33 28 Oct 20
Hip, Ianko, and Jordon at H Power Computing are the helpful, knowledgable, and professional service I have been looking for when it comes to purchasing a custom build PC. They made what would have been a crazy, long,... stressful process if I tried to do a build myself into an enjoyable, easy one with a quality end product. Hip took into consideration what I was looking for, he was straightforward with the prices, the parts, HPC's warranty, and the work they do and do not do. Hip, Ianko and Jordon were excellent at keeping me updated and was readily available if I had questions. I am thankful for their work and so excited to have gotten more than I thought possible out of a computer buying experience. I'm amazed at how awesome my computer is!read more
Kyleena L
Kyleena L
22:01 17 Oct 20
They did awesome work! Like most computer stuff the repair can be pricy but totally worth it. Great communication and great service. Would and will recommend them to anyone with computer problems that either don't know... how to fix it or are too lazy to fix it like myself.read more
Todd Yokoyama
Todd Yokoyama
23:24 13 Jun 20
H Power Computing is an exceptional shop that helped me build an extremely powerful computer for photography within a reasonable budget. Their staff is friendly, knowledgeable and welcoming. Not once did I feel... intimidated by my lack of experience and knowledge of computers. I've done alot of research on options for laptops, mac's and PCs to do photo editing but none provided customizable options that fitted my needs and budge. Hip and his staff helped me build what I needed and their builds are backed by a excellent comprehensive warranty. Every build is optimized for the expections and requirements of each client. I highly recommend H Power Computing for any type of computer build whether it be gaming, photography, or cinema/videography. H Power Computing provides both phenomenal customer service and quality product.read more
Gordon Ho
Gordon Ho
11:37 28 Apr 19
Hip and his team was able to retrieve 15+ years worth of pictures on a external hard drive that had crashed. Definitely will be using their services again for all my computer related needs. Highly recommend this... company!!!!read more
Simms Samonte
Simms Samonte
07:38 15 Aug 20
Kent Tsukamoto
Kent Tsukamoto
01:15 10 Oct 21
Hip and his team were extremely helpful, informative, and professional. They kept excellent communication and really made me feel like I was in good hands.
Sweet Vision
Sweet Vision
00:46 16 May 21
Dropped by to ask a few questions and I was really impressed with their knowledge. Told them the problems I had with my IMac and was informed to bring it in. Brought my iMac in and had them troubleshoot it right on the... spot. They found the problems and told me how long it would take. The repair was done really fast in about a week. Got my hard drive replaced and they increased the ram. Computer runs faster than when I first got it. I would recommend H Power Computing to anyone who has a computer problem. Thank you H Power, the best.read more
S. K. B.
S. K. B.
00:23 26 Jun 20
Super knowledgeable and that pup is the best!!!
Jaret Reynolds
Jaret Reynolds
19:36 10 Feb 20
Look no further than H Power if you want a custom-built desktop machine that you can upgrade. Very professional service.
Murph McIver
Murph McIver
16:47 23 Sep 19
olivier vetter
olivier vetter
23:10 05 Oct 19
Very knowledgeable and great communication involving the repair of my electronics, will visit again for future computer needs.
Dominique Jones
Dominique Jones
06:53 07 Jun 19
The most amazing customer service AND knowledge. Hip and his team have serviced our computers many times as well as recommending the best computers to buy. Highly recommend for any IT purchases or service needs.
Kristine Brown
Kristine Brown
03:25 02 May 17
I never heard of these guys until I needed too. They were referred to me by (surprisingly) 2 other competitors. I already "knew" my phone was in bad shape.Jordan & his crew were thorough, professional, game-face always... on & you feel the 'mana' when you walk in.I will be referring them to my business associates, friends & Ohana. Aloha 🤙read more
William S
William S
02:51 21 May 21
I was looking for a place to have my computer built and I am so glad that I went to H Power. Excellent service and they are very knowledgeable. They gave me very good advice on my build and sold me only products that... they believe in. My computer is just what I wanted and couldn't be happier. Thanks H Power!read more
Dan Kitashiro
Dan Kitashiro
03:16 30 Oct 21
Very personable, very thorough, outstanding results. Thank you very much Hip. I highly recommend this company.
Dayana M
Dayana M
08:17 29 Oct 19
Literally the best place to get computer repairs and/or data recovery in the State of Hawai'i. Super friendly and knowledgeable staff. It's always hard to find true experts who aren't trying to sell something. They... exceeded my expectations on my gaming PC upgrade and shared openly information on so many other subjects and topics I had. Didn't realize we had this caliber of knowledge/expertise at fair prices in the islands.read more
Sean Mahoney
Sean Mahoney
22:34 02 Mar 21
Awesome place. Didn’t get my lap top repaired just yet but know a lot more about computers now than I did before I walked in. If I end up fixing it or trading I’m going there.More expensive than other places. 700 for... what I needed and others were 400-500.read more
Alyssa T
Alyssa T
21:20 13 May 19
Met Yana
Met Yana
00:24 03 Oct 20
Hip and his team were extremely helpful and gave great advice when I brought in my laptop for help. Will always bring my computers back.
Michael
Michael
19:08 29 Oct 19
My 3 year old laptop was not starting and I thought that it's time to buy a new computer. Instead of going to Best Buy I decided to give a chance and take my laptop for repair first. Since H Power Computing offers free... diagnostic I decided to take it there. H Power Computing staff was nice and friendly. Hip was very patient with me and explained everything in great detail. Despite the fact that I had no hopes of having my computer work again Hip and his team brought my laptop back to life. I'm also very grateful to Hip for saving my data. All my family pictures are still on my computer. Thank you Hip for your patience, time and wonderful service!read more
Grazina Ciperson
Grazina Ciperson
06:06 09 Jul 15
Ted Saeki
Ted Saeki
23:31 08 Dec 21
H Power Computing has been my go to for the past few years. Every time they managed to solve my problems in a quick and professional manner. Very friendly and approachable. Virtually available at all regular hours in... the week through various communication methods. No where better on the island.read more
Edward Suzuki
Edward Suzuki
21:38 16 May 20
The guys at H Power Computing were friendly, knowledgeable and honest. Everything you’d want from any business. They diagnosed and solved my son’s computer problem within a few days and got it to run fast and smoothly.... Looking forward in continuing our business relationship for any future computer needs. Aloha!read more
I have never been disappointed with HPC's work.
Thane Tanaka
Thane Tanaka
01:07 02 Jul 20
I would highly recommend H Power. They are knowledgeable and very professional. 10 yrs ago i had keyboard issues and recently, HD issues. Each time they were very responsive and professional. What makes them stand out... is how cost effective they are; how comfortable they make you feel no matter your level of computer knowledge, in my case, extremely low. Plus the wait time was less than expected.My laptop is the same one when i initially went to them... it will last another 10 years i think..it now runs like new. It even looks like new, after they cleaned it - which i was not expecting.You wont be disappointed!read more
joyce tsuji
joyce tsuji
23:58 20 Feb 21
Helped me with the issues I had with my computer. Very knowledgeable. Kept me informed throughout the process.
Cliff Kimura
Cliff Kimura
18:45 31 Jul 21
THANK GOODNESS I FOUND DIGITAL SOLUTIONS!!! I dropped my phone a few weeks ago and cracked half the screen so I knew it was only a matter of time before it would go out. Sure enough yesterday morning I woke up to a... completely blacked out screen.Through my YELP search I came across Digital Solutions, one of the only Iphone repair locations that are open on a Sunday. I was the first customer in the door, I was greeted by HIP the store owner and his two friendly dogs. Not only was I provided excellent customer service but I was informed they offer a year warranty on the repaired my Iphone screen!!! I would definitely recommend this place to everyone I know!read more
Alexius Dorsey
Alexius Dorsey
04:05 09 Aug 16
Great personal service, full explanation of procedures and fees.
Colin Teraoka
Colin Teraoka
02:41 30 Mar 20
Jordan Rowley
Jordan Rowley
23:50 22 Oct 20
In short, outstanding work and customer service. I flew into HI for a business trip on the 14th. My MacBook Air was damaged at the previous airport and I needed to get laptop fixed urgently. I called them and he said... bringing it right in. Richard was thorough and explained he could fix it and have it back the next day with original Apple parts. I was more than thrilled given the urgency. As a bonus, I was also able to upgrade the laptop and have an even better system than before. I don’t think I could have received this level of support and quick turnaround back home in DC. I highly recommend them and just know the work and service are above and beyond what you can anticipate!!read more
Tanya R
Tanya R
20:30 17 Jun 19
The owner and tech took the time to explain what happened. When I got the computer back the real important data that I thought would be lost was there! Very happy with my experience with H Power Computing!!
Michael Chock
Michael Chock
00:58 04 May 20
Thank you Hip for making my new computer fly! Purchased a new HP computer, needed someone to help me transfer all my data from old computer. Called around to a few places, shocked by the attitude of theses repair shops... when I asked for a quick turn around time. Lucky for me I found H Power Computing, Hip was patient, took the time needed to help me out, replaced my brand new hard drive with a Solid State Hard Drive to really make my computer fly. Turned it around in less that 24 hrs! Highly recommend H Power Computing for all computer needs.read more
Sandy Coons
Sandy Coons
20:58 27 Sep 15
I tried updating my 2015 Macbook Air to the macOS system, Big Sur. In doing so, my computer froze during installation, no matter how many times I tried...
Laila V.
Laila V.
01:32 07 Sep 21
I've frequented this establishment for all of my computer needs for two years now, and I must say that this place is truly mlg pro and poggers.
Harrison Terstegge
Harrison Terstegge
05:24 11 Apr 21
kyle aipoalani
kyle aipoalani
01:19 26 Jun 20
Exemplary service!!!From the first impression until picking your device. This is the best.Live Aloha,Paul
Paul Klink
Paul Klink
01:49 20 Nov 20
Generally, I’m tech-savvy and good at researching how to resolve an issue with computers. However, my laptop had a BSOD after uninstalling a driver. After countless hours of researching and attempting to fix, I got... super irritated and decided to have a place to help me. This location is perfect because I live almost walking distance so this was my first option.I’ve heard of this business before but never had a chance to go inside.While I had the right solution, there was a small nit-picky detail about my cpu that I didn’t actually know that could affect. Jordon helped me and was able to solve it. Communication is great because they update you by email/sms and I definitely will choose here again!Thank youread more
Chris
Chris
23:17 18 Mar 22
Can't recommend H power enough!! Hip and Jordon were extremely professional and reliable. My phone got water damaged and I almost lost all of my data, but they managed to get everything back for me. Super happy I went... to them and very thankful for their service!read more
Emily Sumner
Emily Sumner
05:38 11 May 21
They helped me fix my laptops every time they went down without fail. Consistently offering great customer service.
Jarrett Taira
Jarrett Taira
03:59 23 Jul 20
This review is copied and pasted from my own Google Review.Generally, I'm tech-savvy and good at researching how to resolve an issue with computers....
Chris E.
Chris E.
14:05 20 Mar 22
I was especially pleased at the honest work that H Power did replacing my computer battery. They didn't try and sell extra services, products, or upgrades. The store was set up safely for covid restrictions yet still... felt like you got personal service. Especially like the electronic contact of status of the repair. Mahalo H Powerread more
Penny Atcheson
Penny Atcheson
01:08 26 Sep 20
As long time customers, we trust H Power with both our personal & business computing needs. Recently, an H Power custom built computer that we use in one of our restaurants had a hard drive failure. The system would... not reboot. We brought it in to H Power and they were able to save our data, replace the faulty drives without delay. All work done same day...on a Saturday, no less! We wouldn't trust anyone else to handle our needs. Service is parr none.read more
Very helpful shop that recovered my data when my computer short circuited.
Joseph Reinhart
Joseph Reinhart
16:26 02 May 21
It's been about 6 months since I've had my gaming computer repaired and its still running strong. Definitely would recommend this company if you're not...
Jeremy S.
Jeremy S.
18:57 27 Jul 21
Educated staff that want to help you find what you need. Came in looking to buy a pc from scratch not knowing what I really wanted. The owner of the store walked me through the available options and prices. Very kind... and trustworthy staff. Thank you again H power Computers!!!read more
Asher Nakai
Asher Nakai
05:07 22 Nov 20
Hirotoshi Pacarro
Hirotoshi Pacarro
19:27 27 May 20
The best computer shop in Honolulu
Albert Kim
Albert Kim
16:50 17 Oct 19
Walter Uyesugi
Walter Uyesugi
20:00 27 Mar 20
Great service! I've arrived from Germany and my laptop did not start anymore. As a photographer I needed a fast and efficient solution. The professionals from H Power Computing provided an excellent service and fixed my... laptop in less than 2 hours! Definitely a recommendation from my side!read more
Casa Bellissima
Casa Bellissima
04:34 18 Sep 17
H Power Computing provided excellent service in repairing my laptop. Hip explained everything so I could understand the problem and the solution. No geek speak.
Lily Kamikihara
Lily Kamikihara
04:20 05 May 21
Owner and staff was very informative and professional.
Lawrence Hirata
Lawrence Hirata
21:19 11 Aug 21
H Power recovered our VP’s data from a failed hard drive - Thanks!!!
Matt Fredrick
Matt Fredrick
20:42 25 Apr 19
96748rp
96748rp
19:54 04 Dec 21
Very professional and really responsive, can tell that they know what they're doing, and I'm so happy to have a rig to play and make video games on now!also totally off topic but the dogs were very cute 🐶
Keanu M
Keanu M
00:24 01 Jan 21
I love their customer-centered service, prompt and informative communication, and quick repairs.One thing I dislike is the “leasing” program offered by Acima, which I would give 1 out of 5 stars. Do not confuse with a... loan or credit card though; this is a lease where Acima owns your product until you pay it off; like renting to own. They advertise that you can pay in 0% interest installments within 90 days. However, the contract automatically signs you into a 12-month payment plan. This after 90 days, you will have to pay a monthly lease renewal fee (approx $45) AND 50% of your remaining lease payments. You can call their customer service number to change to a 90-day payment plan, IF you can reach them.Acima is a scam. You’re better off paying for the total cost upfront.read more
Elle Nakamura
Elle Nakamura
01:02 07 Dec 21
I couldn't ask for a better experience. Very professional. Very knowledgeable. Very responsive. Thank you H Power Computing!
Ji Kim
Ji Kim
04:06 13 Nov 21
My son wanted a gaming PC for Christmas so he put together one through an online website. His mom purchased the one online for her place and I decided to go with H Power. In short, my son was so excited when he powered... up the H Power built PC...the RGB alone was enough for my son to quickly forget about the PC his mom purchased online..*LOL* Chalk up one for Dad!!! :)Customer service and product knowledge are the reasons I always go to see Hip at H Power. There's no reason to go anywhere else...read more
KING KRH
KING KRH
19:49 27 Dec 19
We had a serious issue with our network, since we have a brick and mortar business have a network that's down hinders operations and customers are not happy. Well long story short it was repaired and H power came by to... make sure things were working the next day.read more
David Kelly
David Kelly
05:13 15 Apr 19
Good!
yusuke niita
yusuke niita
00:55 03 Apr 22
Always a great and professional service!
KNS User
KNS User
23:41 09 Feb 21
I love taking my computer to H power computing. They are very knowledgeable and come through with what they say they will do. My computer is very important to my work and I trust them.
David Ikeda
David Ikeda
20:54 17 Sep 21
Great experience, and awesome service.
James Shin
James Shin
17:57 22 Sep 19
2nd visit to see Hip at H Power. Great service and the dogs are awesome. They did a rush job for me and even gave me a discount on the rush premium.
M R
M R
10:18 22 Jan 20
I had these fellas build me a gaming PC last week and after a few days with the machine, I can officially express my enormous satisfaction. The team at HPC are extremely knowledgeable, thorough and honest. The process... was quick and easy and they helped me understand exactly what I was buying and any options that existed should I want to pursue them. I will definitely be returning to H Power Computing for all my computer needs.read more
Talabi Jones
Talabi Jones
19:32 20 Dec 15
My 3 year-old HP laptop wouldn't power up. Like most people whose pc needs repair, I wanted it fixed the day before yesterday and at a very reasonable cost. The shop's owner, Hip, quickly laid out the time and cost... parameters. His techs actually sent me progress reports with photos of the culprit (the motherboard was fried beyond repair), and gave me the old board when I picked up my PC. There likely are less-expensive repair facilities in Oahu, but as someone who spent over three decades in the Consumer Electronics industry, I can verify these fellows know what they're doing. Not one bit of data was lost, and my PC was returned looking clean and operating perfectly. They are courteous professionals who obviously take pride in their work. Well-worth the money!read more
Lawrence Lurie
Lawrence Lurie
07:21 19 Jul 19
I had a problem with my PC regarding with the "blue screen of death". They got it fixed within 2-3 days and cleaned my tower which is nice because most of the shops will only deal with the problem without doing anything... with the aesthetics. Of course you get what you pay for and I'm very confident that they can fix it! Mahalo HPC!read more
John Paul Tolentino
John Paul Tolentino
01:29 08 Jun 15
HPC exceeded my expectations with its straight forward and honest analysis, professionalism, and customer service. They will be my at the top of my list when seeking repair and/or customized IT solutions.
wes stockstill
wes stockstill
02:33 24 Jun 21
Quick reliable work!
Karl Fujii
Karl Fujii
00:08 27 Apr 22
Good, trustworthy service.
Carter Churchfield
Carter Churchfield
22:52 07 Jan 21
Service was professional and was done in timely fashion I was given updates regularly and the issue I had was fixed. Highly recommend.
Brad Fann
Brad Fann
23:16 06 Dec 21
Exceptional staff and service. Will fix anything, and they also include pc configuration and dust cleanup for free. I definitely made the right choice coming here.
Julian Kwon
Julian Kwon
23:33 17 Oct 20
These guys don’t disappoint. Zero shortcuts were taken when diagnosing and fixing my gaming rig because they are professionals at what they do! I’ll definitely come back for any future computer needs!
MilfasaurusRex
MilfasaurusRex
05:05 08 May 20
Called down and asked if you needed an appointment, told me to just swing by and bring my issues to them. Told me it was a free diagnosis and that if they...
Brennan B.
Brennan B.
19:01 09 Dec 21
They took our old laptop and notebook computers, replaced the hard drives that used spinning disk hardware with solid state drives and speeded up our world!
Sue Rakes
Sue Rakes
21:41 22 Sep 19
Great experience at HPC. I broke my 2018 MacBook Retina screen and they were able to get the job done in 3 business days. Very professional and friendly environment.Highly recommended!
David Simmons
David Simmons
09:33 27 Jun 20
The hardrive on my old Mac Book Pro crashed. This is one of the few shops in Honolulu that actively answers the phone. The team here is very helpful and pro active. The repair seems to be good and they have a long... warranty period.read more
Bruce Mount
Bruce Mount
01:54 28 Oct 20
Really helped me out in a pinch....great service and highly recommend.
Sean Patrick MacDonald
Sean Patrick MacDonald
00:37 18 Jul 21
Took an old laptop in to see if repairable. Quick easy to understand diagnostics and the laptop was up and running in 2 days.
H POWER saved my life! I had a 2016 Macbook pro that I relied on heavily too my ONLINE classes during this pandemic and the screen broke in the middle of...
Princess K.
Princess K.
23:48 17 Apr 20
Honest people
Mason Mcanally
Mason Mcanally
23:02 19 Jul 21
Bernice Fong
Bernice Fong
20:39 12 May 20
Knowledgeable staff, good correspondence, overall great team of tech-savvy guys they got down at HPC. They explained everything about every step of their data recovery service, even though most of it went over my head.... A bit pricey, but worth it for their data recovery services. Only issue I had was with their online portal system that they use for billing and status updates. Maybe it was just a problem with my PC or something, but I had so much trouble logging in, and there is seemingly no way for users to reset their passwords without calling the store and having someone do it from their end. Overall, quite happy with their service. Will definitely be back for future data recovery and PC needs.read more
Tyler Nakata
Tyler Nakata
01:05 23 Mar 19
The H Power team has been an amazing resource for my business and family. For years we continue to rely on their expertise to take care of our computer and data storage needs. They are thorough and attentive which... leads to providing consistent quality!read more
Melanie Baji
Melanie Baji
05:46 11 Oct 19
Hpower computing is a highly professional computer repair shop. Great communication through text or email. And the adorable dogs don't hurt either. Would recommend.
Jhon Doux
Jhon Doux
06:23 08 Jun 20
These guys are real experts and very patient. They fixed my cpu very quickly and didn't give me any run around.
Charles Butler
Charles Butler
09:36 10 Nov 20
Excellent service, quick to fix my problems and also convinced me to upgrade my computer to avoid future problems. It is working so much faster and I have avoiding getting a new laptop which has actually saved me money.... They really know their stuff and just want to make sure data is not lost!!read more
Jenny Kai
Jenny Kai
07:02 12 Aug 19
I have been working with Hip Le and HPower Computing for over 10 years and I could not have found a better technical partner!! Myself and my company, Hawaii PI, a licensed and bonded private detective company... specializing in advanced computer security and digital forensics depend on Hip for all of our computer hardware requirements. It is critical that the computer hardware that I use is the most reliable and fastest available. Whether purchasing a custom computer like the ones built by HPower for me or the ones built for my clients, I am always blown away by Hip and his teams fabulous service and delivery of the finest systems available! I highly recommend Hip Le and H Power Computing. If you want the best, call them!David “Kawika” TalismanPresident Hawaii PIread more
David Kawika Talisman
David Kawika Talisman
01:30 05 May 20
The owner was very professional and informative. He explained the process so I understood.
Tracie Hirata
Tracie Hirata
06:32 13 Aug 21
More than a bit overdue. Took my rig in about a month ago after it wouldn't boot up. Thought it was a power issue, but as it turns out, the SATA drive which I used for file storage had died, causing the system to... perpetually look for it, resulting in the operating system not booting up from the SSD. The team diagnosed it on the spot for free and also provided some improved file-storage configuration tips. Was in and out with a fixed computer in 15 minutes. Will definitely come here for future computer repair needs!read more
Steve P
Steve P
00:31 30 Aug 15
Big Thumbs up for H-Power Computing ..I had problems starting up my computer..Hip found several issues with my cooling system and warned me about my lack of hard drive space and i should back it up on my SSD..They did a... rush order on a Saturday and they had it all ready by end of the day...I'll definitely go back again...Highly recommendedread more
Paulson Kung
Paulson Kung
20:05 25 Oct 21
Had an issue with ram frequency, and they diagnosed+corrected the problem. Nice people and clean workspace. 11/10 would recommend again
Walter Johnson
Walter Johnson
06:25 19 Sep 20
I needed a new computer that would be able to handle design and animation software better than my old one. The folks at H Power explained the kind of hardware I needed clearly, and transferred all my files to my new... laptop. Great service, really reasonable price!read more
Alanna Solomon
Alanna Solomon
02:49 14 Apr 19
AMAZING SERVICE!!!! My hard drive crashed and Apple couldn't help. Hip and his employees saved my computer, added a MUCH BETTER hard drive, and made it like new (and far faster) overnight! They explained everything to... me and I'm an idiot when it comes to computers! They could have easily "pulled one over on me" and fed me some BS but they didn't. They were completely honest, fair, and even helped me out with my cell phone issues and time capsule (back-up device). HANDS DOWN, 5 STARS!!! I'd give more if I could. And you're supporting a local business, started from a local guy who obviously loves what he does!! HIGHLY RECOMMENDED!!!!read more
Teagan Cobb
Teagan Cobb
04:13 21 Aug 15
Very helpful. The price was reasonable considering they know what they're doing. Anyone saying they are over priced might not realize that they are comparable to other places. Some of my tech savvy friends on the east... coast commented that the price was not much different from what they would charge. My computer was ready to pick up in exactly a week, and they had no issues answering my questions. All in all I was happy with my experience.read more
JaesRocket
JaesRocket
23:15 18 Apr 19
Chris Mebille
Chris Mebille
21:00 29 Nov 21
I had a bios issue with my desktop. I brought it in and a few days later they had the OS installed, the BIOS issue was fixed and the PC optimized. Great service.
K Naks
K Naks
04:30 23 Jun 19
ly cesia
ly cesia
02:39 26 Jul 19
Extremely professional, knowledgeable, and friendly staff. I can't stress how much I respect this establishment and it's owner+workers. As someone who's pursuing a career in IT, I highly recommend visiting here for all... your computer needsread more
Daud L
Daud L
01:34 21 Oct 21
Peter Lecompte
Peter Lecompte
05:43 21 Jul 19
HPC has been a dependable source for my desktop needs. Always get prompt, professional, friendly service. Many thanks Hip!
Thad Wakasugi
Thad Wakasugi
21:33 28 Jan 21
I had a great experience at this place. I went in with a question, I brought my computer back, and within 10 minutes I had the answer to my question. Great...
Michal C.
Michal C.
21:15 04 Sep 21
Honest, Great Service and a Fair Price for the work! I really appreciate the work and the technical advice provided by these guys. They retrieved data from my dead dead hard drive, -a real catastrophic event. Would... definitely recommend to all!read more
Douglas Doi
Douglas Doi
00:42 01 Aug 19
H Power computing has always been SO impressive to me. Several years ago, when my friend wanted a quote to reactivate an old hard drive they had, I tagged along with him to H Power's initial location around Vineyard... street. I was a little intimidated at first, because computers are not something I know much about. However, their facility was inviting and clean, and the staff was very professional, clear, and concise when answering my friends' questions. Everyone was so nice! Staff was immediately available and their advanced internal organization was apparent.Fast forward to 2020, I found myself desperately needing help fixing my own hard drive malfunction. I knew exactly where to go! I checked out H Power, this time on Pohukaina Street. Again, the staff was friendly, honest, concise, sincere, and even gave me general computer advice I didnt even know to ask for. They even recommended to me what THEY do and what programs they use on their own personal computer, and why. I felt so taken care of. Before leaving, the staff even asked if I'd like the actual technician who worked on my computer to come out and explain to me in thorough detail what they did to my computer and how they fixed it.H computer has helped me immensely. I no longer feel intimidated by computer problems, because I know I have H Power on my side.read more
Nadia Garcia
Nadia Garcia
21:26 06 Apr 20
I called H Power to get a price quote on a repair for my iPad. To my surprise he didn't try to sell me something, instead he said it wouldn't be feasible to...
Jared N.
Jared N.
13:29 27 Dec 21
This company, is friendly, personal and professional, their quick and responsive service is outstanding and they were able to fix my problem (even if they qualified it repeatedly as temporary). I'll start with why I... took away a star. My power button on my laptop was stuck in and the computer did not turn on. I was quoted an exorbitantly high price for this service because it was a computer opening service. This problem was mechanical in nature and required only the back panel removed (I lacked the tools) and a relatively simple work-around. They justify this (nearly $300 price tag with performing services like cleaning and vacuuming etc. This flat-rate price tag drops them down a star especially for a very simple repair. As for the other 4 stars, their system is designed for maximum customer input and allows you to be involved in the work, it is quick allowing me to get my computer back before a work trip. The end result was successful and they were fantastic and friendly. Overall a bit overpriced but it worked, so better than buying a new laptop!read more
Daniel Roberts
Daniel Roberts
02:40 27 Mar 19
They are the most professional and straight forward digital solutions company on island. I have a mac book pro that is now considered a "classic." It needed a new battery and overall tune up, and I was turned away from... every mac store.I walked in to H Power and they immeadiately had the correct new battery for my computer. I picked my computer up the next day and it was cleaned up, all my missing screws were replaced, and it worked faster than it had in years.I really feel that I got much more than what I paid for, which is unheard of when it comes to computer repair shops. Five stars across the board!read more
Lauren Mathews
Lauren Mathews
01:28 11 Feb 17
I had a computer issue and found these guys here. Called them up and they said to bring it down for them to take a look at.Diagnosed the problem and I...
Cliff K.
Cliff K.
06:44 05 Aug 21
Super nice people! Had a really great experience going here to fix my girlfriends computer, I really enjoyed talking to the employees and loved the dogs they had! They also make their own computers for customers and I... will be coming back for that, very knowledgeable people!read more
K Iwa
K Iwa
04:35 19 Apr 20
Needed a new OS for an old MacBook that wouldn’t load. Professional approach to taking the requirements, timely in getting it done (less than a week), and reasonable cost. Good communications in person and via e-mail.... In other words, professional. I’ll use them again.read more
Samuel Pooley
Samuel Pooley
03:42 11 Jan 22
Great service. Fixed our computer in a timely manor and it runs better now. We are satisfied with the service here and will continue to use them for our computer needs and recommend them to others.
Peter Maglidt
Peter Maglidt
03:45 26 Jun 19
Hip and co. set me up with a new hard drive and a better operating system. When I had a minor issue with my mousepad (on my laptop) as a result of all the reconfiguring, Hip walked me through the easy process of fixing... 'er up! My touchpad is now back to a reasonable level of sensitivity and I am good to go. Helpful and friendly service - and if you're a dog-lover, the shop mascots are beyond adorable. :o) Cheers, guys!read more
Joanne O.S. Qina`au
Joanne O.S. Qina`au
19:56 31 Jul 15
Rammrune
Rammrune
00:27 09 May 21
Hip taught me everything I know about bespoke goods manufacturing. His most loyal clients are a veritable "who's who" of the artisans, influencers and magnates who created the Hawaii I know and love.I wouldn't be... surprised if Kanye West became a client... probably not too long after I moved to Los Angeles in mid-2007. I mean, come on... the house where my father grew up is Studio Malibu now. Clients include Ke$ha and James Cameron. Koa wood everywhere like it's not even endangered. Give me a break.read more
Charles Carsten
Charles Carsten
03:41 13 Sep 21
Smith didn't ask any questions other than gave me the amount (which I knew from his website) and the amount of time it would take for the repair (~20-30 minutes). I was very happy with the result and highly recommend... individuals to come here to get their screens fixed! Thank you again =)read more
Katie Leslove
Katie Leslove
13:44 23 May 19
Hip & Briana over at HPowerComputing in Ward are well above the maximum 5 star rating I can give! Sorry took so long to write this, but basically I came in...
👍
Judy Collins
Judy Collins
15:19 16 Dec 20
Hip is the absolute best. I've been coming to H Power Computing for a couple years now and consistently receive great service. I use my computer mostly for photography and need a machine with processing power and... storage (with backup). Not sure what else to say, but if you're looking for a custom computer look no further.read more
Nathan Hall
Nathan Hall
06:38 09 Jul 15
Friendly staff, clear communication of the issues and potential solutions, you're updated as your device is being worked on. Service is above and beyond. Highly recommend this business.
Katlynn Baker
Katlynn Baker
22:48 23 Feb 20
Excellent company and experience!
Woody Chung
Woody Chung
19:12 04 Jul 20
These folks are most helpful and knowledgeable. They do good work and stand by their work. I highly recommend
Kenneth Schnur
Kenneth Schnur
00:20 26 Jul 19
Got the job done we got lucky on this one only because of the manufacturers not doing their job in explaining their products due to profit reasons. Long story.The the reality of the situation was explained before the... work began, I have worked on PC's myself for the last 20 years on and off so I am not an expert but I can say the information was on point. No BS. I would go back.read more
Miro Ouchev
Miro Ouchev
17:06 23 Mar 19
Honest, friendly, competent
Brooke Noriega
Brooke Noriega
22:25 16 May 20
H Power was able to recover data from a severely damaged hard drive. Their communication is excellent, and they kept me updated on their progress regularly. I was very satisfied with their customer service and expertise... in data recovery. The business owner even gave me some excellent advice on properly backing up data to avoid future data loss due to a malfunctioning drive!read more
Brad Tanabe
Brad Tanabe
05:20 29 Jul 19
So I've used laptops ALL my life. Never owned a desktop ever. My gaming laptop was getting old, around 6 years, and I was tired of it taking almost 30...
Rachel I.
Rachel I.
02:08 14 Jul 21
Bob Vance
Bob Vance
22:08 07 Jan 21
They did more than I expected, they go above and beyond and my experience was great.
Andrew Kim
Andrew Kim
22:30 31 Oct 21
Very knowledgeable, professional, and friendly!Hip is very friendly, and so are his techs. They even have water at the shop if you’re feeling parched! And Lucy (Hip’s pet dog) is adorable!I’m very happy - and... grateful - that I’ve found these guys, and I hope more folks will also!Aloha 😊🤙🏼👏🏼read more
O. B.
O. B.
22:04 20 Apr 21
Recently went and recovered mostly all my data from my hard drive!! They explained the steps on how they needed to do to proceed and waiting for my response on weather or not to continue! Literally took less than a week... to recover!! Great guys!!read more
Ileana
Ileana
06:27 16 Sep 19
If you want to get the best customer service and work with a knowledgeable business, then this is the place to go for your computer needs. Hip has helped guide me with my computer complications and questions. He is an... expert with computers and patient to ensure you get the best service while guaranteeing your needs get met. The environment is relaxed, especially with tow adorable technician dogs that greet you at the door.If you are planning to do business with H Power Computing, mention to Hi about 15% off of repair labor.read more
Anna-Stasha Morien
Anna-Stasha Morien
06:23 08 Jul 15
Justin M
Justin M
00:20 05 Apr 20
Fast. Super professional. Was helpful and right to the point.
Darren Dyk
Darren Dyk
23:11 21 Sep 18
He is a good man. Didn’t charge me at all. Check my pc within a minute! And told me the psu is gone. I was thinking that too. But i needed to be sure. He also didn’t talk much. Very professional guy. Thank you.
Sadid Al Amaz
Sadid Al Amaz
03:20 27 Sep 21
Hip and staff are terrific at keeping you posted and explaining in understandable terms what is going on with your project. Cost is in line and reasonable for projects undertaken. I always come out learning more than I... knew going in. Of course, my favorite team member is Lilo!read more
Mary ann collignon
Mary ann collignon
18:31 08 Jun 19
Hip and Jordan provided seamless, detailed and honest customer service. Replaced my battery and converted to SSD on my 2012 MacBook Pro: eight years old and is like I have a brand new computer !
Kelley Heldt
Kelley Heldt
18:25 30 Apr 20
I found the company to be professional and provides high quality repairs , they seem to understand most laymen questions with regards to trouble shooting request.
Rich Nelson
Rich Nelson
22:01 25 Nov 19
Mark Lokar
Mark Lokar
19:53 20 Apr 21
Great service and the owner and staff are very helpful with information about what is needed and what options are available.
Scott Tsuha
Scott Tsuha
22:14 23 Jan 21
I came in and he assisted me right away (sorry didn’t catch the name) but he didn’t beat around the bush and knows his stuff really well. I had to get another computer system and he spent his own time going on bestbuy... and other sites to assist me. I couldn’t be happier even though I didn’t get service done here. Really friendly guy too.read more
Enlisted
Enlisted
22:41 11 Sep 21
H Power gave great customer service from start to finish. Not only did they fix my broken computer, which is why I brought it to the store, but they helped optimize it to run significantly faster and added extra... security software without charging me anything extra. Communication from my technician was fantastic when it came to coordinating part choices and answering my questions. I can’t recommend these guys enough.read more
Rocktopus
Rocktopus
20:51 23 Jun 20
Hip Le built a computer for me years ago, and I've been with him since. Always honest and cost effective. He even saved my data from the Chernobyl virus ! I am more than happy to recommend him to anyone.
R L Thomson
R L Thomson
03:10 25 Jun 19
Explained the problem with my computer and promptly fixed it. Great 👍 work.
Mary Ricardo-Dukelow
Mary Ricardo-Dukelow
17:06 10 Aug 20
Brought desktop in and got a free diagnostic. Easy to contact via web, phone or text
Mirage337
Mirage337
01:05 21 Mar 22
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