22:04 20 Apr 21
Very knowledgeable, professional, and friendly!Hip is very friendly, and so are his techs. They even have water at the shop if you’re feeling parched! And Lucy (Hip’s pet dog) is adorable!I’m very happy - and grateful - that I’ve found these guys, and I hope more folks will also!Aloha 😊🤙🏼👏🏼
19:53 20 Apr 21
14:16 15 Apr 21
The guys at H Power Computing were friendly, knowledgeable and honest. Everything you’d want from any business. They diagnosed and solved my son’s computer problem within a few days and got it to run fast and smoothly. Looking forward in continuing our business relationship for any future computer needs. Aloha!
05:24 11 Apr 21
I've frequented this establishment for all of my computer needs for two years now, and I must say that this place is truly mlg pro and poggers.
22:43 31 Mar 21
I have used H Power for a couple of consultations, plus added a new trackpad to my Mac. In every interaction with every employee of this business I was...
01:13 28 Mar 21
22:30 19 Mar 21
Excellent company and experience!
22:34 02 Mar 21
Literally the best place to get computer repairs and/or data recovery in the State of Hawai'i. Super friendly and knowledgeable staff. It's always hard to find true experts who aren't trying to sell something. They exceeded my expectations on my gaming PC upgrade and shared openly information on so many other subjects and topics I had. Didn't realize we had this caliber of knowledge/expertise at fair prices in the islands.
23:58 20 Feb 21
I would highly recommend H Power. They are knowledgeable and very professional. 10 yrs ago i had keyboard issues and recently, HD issues. Each time they were very responsive and professional. What makes them stand out is how cost effective they are; how comfortable they make you feel no matter your level of computer knowledge, in my case, extremely low. Plus the wait time was less than expected.My laptop is the same one when i initially went to them... it will last another 10 years i think..it now runs like new. It even looks like new, after they cleaned it - which i was not expecting.You wont be disappointed!
23:41 09 Feb 21
Always a great and professional service!
21:33 28 Jan 21
HPC has been a dependable source for my desktop needs. Always get prompt, professional, friendly service. Many thanks Hip!
22:14 23 Jan 21
Great service and the owner and staff are very helpful with information about what is needed and what options are available.
22:52 07 Jan 21
Good, trustworthy service.
22:08 07 Jan 21
00:24 01 Jan 21
Very professional and really responsive, can tell that they know what they're doing, and I'm so happy to have a rig to play and make video games on now!also totally off topic but the dogs were very cute 🐶
15:19 16 Dec 20
21:49 27 Nov 20
First time buying from H Power Computing.Hip and Jordan build beautiful gaming computers!Mahalo
05:07 22 Nov 20
Educated staff that want to help you find what you need. Came in looking to buy a pc from scratch not knowing what I really wanted. The owner of the store walked me through the available options and prices. Very kind and trustworthy staff. Thank you again H power Computers!!!
01:49 20 Nov 20
Exemplary service!!!From the first impression until picking your device. This is the best.Live Aloha,Paul
09:36 10 Nov 20
These guys are real experts and very patient. They fixed my cpu very quickly and didn't give me any run around.
01:54 28 Oct 20
The hardrive on my old Mac Book Pro crashed. This is one of the few shops in Honolulu that actively answers the phone. The team here is very helpful and pro active. The repair seems to be good and they have a long warranty period.
01:33 28 Oct 20
23:50 22 Oct 20
23:33 17 Oct 20
Exceptional staff and service. Will fix anything, and they also include pc configuration and dust cleanup for free. I definitely made the right choice coming here.
22:01 17 Oct 20
Hip, Ianko, and Jordon at H Power Computing are the helpful, knowledgable, and professional service I have been looking for when it comes to purchasing a custom build PC. They made what would have been a crazy, long, stressful process if I tried to do a build myself into an enjoyable, easy one with a quality end product. Hip took into consideration what I was looking for, he was straightforward with the prices, the parts, HPC's warranty, and the work they do and do not do. Hip, Ianko and Jordon were excellent at keeping me updated and was readily available if I had questions. I am thankful for their work and so excited to have gotten more than I thought possible out of a computer buying experience. I'm amazed at how awesome my computer is!
00:24 03 Oct 20
01:08 26 Sep 20
I was especially pleased at the honest work that H Power did replacing my computer battery. They didn't try and sell extra services, products, or upgrades. The store was set up safely for covid restrictions yet still felt like you got personal service. Especially like the electronic contact of status of the repair. Mahalo H Power
00:13 22 Sep 20
06:25 19 Sep 20
Had an issue with ram frequency, and they diagnosed+corrected the problem. Nice people and clean workspace. 11/10 would recommend again
07:38 15 Aug 20
Hip and his team was able to retrieve 15+ years worth of pictures on a external hard drive that had crashed. Definitely will be using their services again for all my computer related needs. Highly recommend this company!!!!
17:06 10 Aug 20
Explained the problem with my computer and promptly fixed it. Great 👍 work.
03:59 23 Jul 20
They helped me fix my laptops every time they went down without fail. Consistently offering great customer service.
21:42 15 Jul 20
These guys are the beeeest !
19:12 04 Jul 20
01:07 02 Jul 20
I have never been disappointed with HPC's work.
09:33 27 Jun 20
Great experience at HPC. I broke my 2018 MacBook Retina screen and they were able to get the job done in 3 business days. Very professional and friendly environment.Highly recommended!
01:19 26 Jun 20
S. K. B.
00:23 26 Jun 20
Dropped by to ask a few questions and I was really impressed with their knowledge. Told them the problems I had with my IMac and was informed to bring it in. Brought my iMac in and had them troubleshoot it right on the spot. They found the problems and told me how long it would take. The repair was done really fast in about a week. Got my hard drive replaced and they increased the ram. Computer runs faster than when I first got it. I would recommend H Power Computing to anyone who has a computer problem. Thank you H Power, the best.
20:51 23 Jun 20
H Power gave great customer service from start to finish. Not only did they fix my broken computer, which is why I brought it to the store, but they helped optimize it to run significantly faster and added extra security software without charging me anything extra. Communication from my technician was fantastic when it came to coordinating part choices and answering my questions. I can’t recommend these guys enough.
Anthony Christian Hoskins
02:03 21 Jun 20
23:24 13 Jun 20
They did awesome work! Like most computer stuff the repair can be pricy but totally worth it. Great communication and great service. Would and will recommend them to anyone with computer problems that either don't know how to fix it or are too lazy to fix it like myself.
06:23 08 Jun 20
Hpower computing is a highly professional computer repair shop. Great communication through text or email. And the adorable dogs don't hurt either. Would recommend.
03:09 06 Jun 20
Made repairs quickly and Efficiently. Friendly service too.
19:27 27 May 20
22:25 16 May 20
Honest, friendly, competent
21:38 16 May 20
H Power Computing has been my go to for the past few years. Every time they managed to solve my problems in a quick and professional manner. Very friendly and approachable. Virtually available at all regular hours in the week through various communication methods. No where better on the island.
20:39 12 May 20
05:05 08 May 20
These guys don’t disappoint. Zero shortcuts were taken when diagnosing and fixing my gaming rig because they are professionals at what they do! I’ll definitely come back for any future computer needs!
David Kawika Talisman
01:30 05 May 20
I have been working with Hip Le and HPower Computing for over 10 years and I could not have found a better technical partner!! Myself and my company, Hawaii PI, a licensed and bonded private detective company specializing in advanced computer security and digital forensics depend on Hip for all of our computer hardware requirements. It is critical that the computer hardware that I use is the most reliable and fastest available. Whether purchasing a custom computer like the ones built by HPower for me or the ones built for my clients, I am always blown away by Hip and his teams fabulous service and delivery of the finest systems available! I highly recommend Hip Le and H Power Computing. If you want the best, call them!David “Kawika” TalismanPresident Hawaii PI
00:58 04 May 20
The owner and tech took the time to explain what happened. When I got the computer back the real important data that I thought would be lost was there! Very happy with my experience with H Power Computing!!
18:25 30 Apr 20
Hip and Jordan provided seamless, detailed and honest customer service. Replaced my battery and converted to SSD on my 2012 MacBook Pro: eight years old and is like I have a brand new computer !
04:35 19 Apr 20
Super nice people! Had a really great experience going here to fix my girlfriends computer, I really enjoyed talking to the employees and loved the dogs they had! They also make their own computers for customers and I will be coming back for that, very knowledgeable people!
23:48 17 Apr 20
H POWER saved my life! I had a 2016 Macbook pro that I relied on heavily too my ONLINE classes during this pandemic and the screen broke in the middle of...
21:26 06 Apr 20
H Power computing has always been SO impressive to me. Several years ago, when my friend wanted a quote to reactivate an old hard drive they had, I tagged along with him to H Power's initial location around Vineyard street. I was a little intimidated at first, because computers are not something I know much about. However, their facility was inviting and clean, and the staff was very professional, clear, and concise when answering my friends' questions. Everyone was so nice! Staff was immediately available and their advanced internal organization was apparent.Fast forward to 2020, I found myself desperately needing help fixing my own hard drive malfunction. I knew exactly where to go! I checked out H Power, this time on Pohukaina Street. Again, the staff was friendly, honest, concise, sincere, and even gave me general computer advice I didnt even know to ask for. They even recommended to me what THEY do and what programs they use on their own personal computer, and why. I felt so taken care of. Before leaving, the staff even asked if I'd like the actual technician who worked on my computer to come out and explain to me in thorough detail what they did to my computer and how they fixed it.H computer has helped me immensely. I no longer feel intimidated by computer problems, because I know I have H Power on my side.
00:20 05 Apr 20
02:41 30 Mar 20
Great personal service, full explanation of procedures and fees.
22:48 23 Feb 20
Friendly staff, clear communication of the issues and potential solutions, you're updated as your device is being worked on. Service is above and beyond. Highly recommend this business.
21:50 13 Feb 20
19:36 10 Feb 20
Super knowledgeable and that pup is the best!!!
10:18 22 Jan 20
2nd visit to see Hip at H Power. Great service and the dogs are awesome. They did a rush job for me and even gave me a discount on the rush premium.
19:49 27 Dec 19
My son wanted a gaming PC for Christmas so he put together one through an online website. His mom purchased the one online for her place and I decided to go with H Power. In short, my son was so excited when he powered up the H Power built PC...the RGB alone was enough for my son to quickly forget about the PC his mom purchased online..*LOL* Chalk up one for Dad!!! :)Customer service and product knowledge are the reasons I always go to see Hip at H Power. There's no reason to go anywhere else...
22:01 25 Nov 19
I found the company to be professional and provides high quality repairs , they seem to understand most laymen questions with regards to trouble shooting request.
19:08 29 Oct 19
Hip and his team were extremely helpful and gave great advice when I brought in my laptop for help. Will always bring my computers back.
08:17 29 Oct 19
Very personable, very thorough, outstanding results. Thank you very much Hip. I highly recommend this company.
16:50 17 Oct 19
The best computer shop in Honolulu
05:46 11 Oct 19
The H Power team has been an amazing resource for my business and family. For years we continue to rely on their expertise to take care of our computer and data storage needs. They are thorough and attentive which leads to providing consistent quality!
23:10 05 Oct 19
16:47 23 Sep 19
Look no further than H Power if you want a custom-built desktop machine that you can upgrade. Very professional service.
21:41 22 Sep 19
They took our old laptop and notebook computers, replaced the hard drives that used spinning disk hardware with solid state drives and speeded up our world!
17:57 22 Sep 19
Great experience, and awesome service.
06:27 16 Sep 19
Recently went and recovered mostly all my data from my hard drive!! They explained the steps on how they needed to do to proceed and waiting for my response on weather or not to continue! Literally took less than a week to recover!! Great guys!!
07:02 12 Aug 19
Excellent service, quick to fix my problems and also convinced me to upgrade my computer to avoid future problems. It is working so much faster and I have avoiding getting a new laptop which has actually saved me money. They really know their stuff and just want to make sure data is not lost!!
00:42 01 Aug 19
Honest, Great Service and a Fair Price for the work! I really appreciate the work and the technical advice provided by these guys. They retrieved data from my dead dead hard drive, -a real catastrophic event. Would definitely recommend to all!
05:20 29 Jul 19
H Power was able to recover data from a severely damaged hard drive. Their communication is excellent, and they kept me updated on their progress regularly. I was very satisfied with their customer service and expertise in data recovery. The business owner even gave me some excellent advice on properly backing up data to avoid future data loss due to a malfunctioning drive!
02:39 26 Jul 19
00:20 26 Jul 19
These folks are most helpful and knowledgeable. They do good work and stand by their work. I highly recommend
05:43 21 Jul 19
07:21 19 Jul 19
My 3 year-old HP laptop wouldn't power up. Like most people whose pc needs repair, I wanted it fixed the day before yesterday and at a very reasonable cost. The shop's owner, Hip, quickly laid out the time and cost parameters. His techs actually sent me progress reports with photos of the culprit (the motherboard was fried beyond repair), and gave me the old board when I picked up my PC. There likely are less-expensive repair facilities in Oahu, but as someone who spent over three decades in the Consumer Electronics industry, I can verify these fellows know what they're doing. Not one bit of data was lost, and my PC was returned looking clean and operating perfectly. They are courteous professionals who obviously take pride in their work. Well-worth the money!
03:45 26 Jun 19
Great service. Fixed our computer in a timely manor and it runs better now. We are satisfied with the service here and will continue to use them for our computer needs and recommend them to others.
R L Thomson
03:10 25 Jun 19
Hip Le built a computer for me years ago, and I've been with him since. Always honest and cost effective. He even saved my data from the Chernobyl virus ! I am more than happy to recommend him to anyone.
04:30 23 Jun 19
I had a bios issue with my desktop. I brought it in and a few days later they had the OS installed, the BIOS issue was fixed and the PC optimized. Great service.
20:30 17 Jun 19
In short, outstanding work and customer service. I flew into HI for a business trip on the 14th. My MacBook Air was damaged at the previous airport and I needed to get laptop fixed urgently. I called them and he said bringing it right in. Richard was thorough and explained he could fix it and have it back the next day with original Apple parts. I was more than thrilled given the urgency. As a bonus, I was also able to upgrade the laptop and have an even better system than before. I don’t think I could have received this level of support and quick turnaround back home in DC. I highly recommend them and just know the work and service are above and beyond what you can anticipate!!
Mary ann collignon
18:31 08 Jun 19
Hip and staff are terrific at keeping you posted and explaining in understandable terms what is going on with your project. Cost is in line and reasonable for projects undertaken. I always come out learning more than I knew going in. Of course, my favorite team member is Lilo!
06:53 07 Jun 19
Very knowledgeable and great communication involving the repair of my electronics, will visit again for future computer needs.
21:20 13 May 19
Awesome place. Didn’t get my lap top repaired just yet but know a lot more about computers now than I did before I walked in. If I end up fixing it or trading I’m going there.More expensive than other places. 700 for what I needed and others were 400-500.
11:37 28 Apr 19
H Power Computing is an exceptional shop that helped me build an extremely powerful computer for photography within a reasonable budget. Their staff is friendly, knowledgeable and welcoming. Not once did I feel intimidated by my lack of experience and knowledge of computers. I've done alot of research on options for laptops, mac's and PCs to do photo editing but none provided customizable options that fitted my needs and budge. Hip and his staff helped me build what I needed and their builds are backed by a excellent comprehensive warranty. Every build is optimized for the expections and requirements of each client. I highly recommend H Power Computing for any type of computer build whether it be gaming, photography, or cinema/videography. H Power Computing provides both phenomenal customer service and quality product.
20:42 25 Apr 19
H Power recovered our VP’s data from a failed hard drive - Thanks!!!
23:15 18 Apr 19
Very helpful. The price was reasonable considering they know what they're doing. Anyone saying they are over priced might not realize that they are comparable to other places. Some of my tech savvy friends on the east coast commented that the price was not much different from what they would charge. My computer was ready to pick up in exactly a week, and they had no issues answering my questions. All in all I was happy with my experience.
05:13 15 Apr 19
We had a serious issue with our network, since we have a brick and mortar business have a network that's down hinders operations and customers are not happy. Well long story short it was repaired and H power came by to make sure things were working the next day.
02:49 14 Apr 19
I needed a new computer that would be able to handle design and animation software better than my old one. The folks at H Power explained the kind of hardware I needed clearly, and transferred all my files to my new laptop. Great service, really reasonable price!
17:06 23 Mar 19
Got the job done we got lucky on this one only because of the manufacturers not doing their job in explaining their products due to profit reasons. Long story.The the reality of the situation was explained before the work began, I have worked on PC's myself for the last 20 years on and off so I am not an expert but I can say the information was on point. No BS. I would go back.
Wong's Equipment & Service
18:53 18 Mar 19
Took an old laptop in to see if repairable. Quick easy to understand diagnostics and the laptop was up and running in 2 days.
23:11 21 Sep 18
Fast. Super professional. Was helpful and right to the point.
07:55 01 Jan 18
Thanks to Hip and the team I was able to enjoy all these days off with my computer up and running. I thought it was going to be a miserable transition into the new year but they were able to get my power supply replaced fast. Great Job!!
00:15 20 Oct 17
Smart, friendly and honest staff. I recently ran into an overheating problem with my PC due to a non-working AIO cooler. I went down to HPC to see if I could get a replacement heatsink/fan. Surprisingly, they had a few aftermarket coolers in stock. One of the workers ended up selling mea used Intel heatsink for real cheap, so I could use that while waiting for Amazon to send me a replacement cooler. Very thoughtful and intelligent salesman. I am happy to have stopped by and I will likely be back to get a new screen protector for my phone (they sell and install those too!).
20:00 27 Mar 20
13:44 23 May 19
Smith didn't ask any questions other than gave me the amount (which I knew from his website) and the amount of time it would take for the repair (~20-30 minutes). I was very happy with the result and highly recommend individuals to come here to get their screens fixed! Thank you again =)
02:40 27 Mar 19
This company, is friendly, personal and professional, their quick and responsive service is outstanding and they were able to fix my problem (even if they qualified it repeatedly as temporary). I'll start with why I took away a star. My power button on my laptop was stuck in and the computer did not turn on. I was quoted an exorbitantly high price for this service because it was a computer opening service. This problem was mechanical in nature and required only the back panel removed (I lacked the tools) and a relatively simple work-around. They justify this (nearly $300 price tag with performing services like cleaning and vacuuming etc. This flat-rate price tag drops them down a star especially for a very simple repair. As for the other 4 stars, their system is designed for maximum customer input and allows you to be involved in the work, it is quick allowing me to get my computer back before a work trip. The end result was successful and they were fantastic and friendly. Overall a bit overpriced but it worked, so better than buying a new laptop!
01:05 23 Mar 19
Knowledgeable staff, good correspondence, overall great team of tech-savvy guys they got down at HPC. They explained everything about every step of their data recovery service, even though most of it went over my head. A bit pricey, but worth it for their data recovery services. Only issue I had was with their online portal system that they use for billing and status updates. Maybe it was just a problem with my PC or something, but I had so much trouble logging in, and there is seemingly no way for users to reset their passwords without calling the store and having someone do it from their end. Overall, quite happy with their service. Will definitely be back for future data recovery and PC needs.
21:22 31 Oct 20
I realize this place isn’t known for selling gaming PCs but I still bought one from them and I’m really not sure if this was a mistake but instead of selling me a 9th gen processed they give me a 4th gen without telling me which is about a 70 dollar difference than there was the graphics card he sold for $300 which actually only costs $170 tops and the RAM said it was $200 yet only costs $70 theres so many lies there’s no way this isn’t a mistake I gave 3 stars because I realize this shop isn’t known for selling PCs but just be careful and take care.
Mae Amor Rodriguez
03:57 14 Apr 21
16:21 17 Jan 21
NEVER NEVER EVER USE THIS COMPANY!!! Total rip off on parts and labor. I dont know much about pc builds but he upgraded to a low end m/b, 3 cheap ass rgb...
00:13 08 Dec 18